Personal Banker-Inbound_BRANCH BANKING_0466_2867_1007009

Kotak Mahindra Bank; Surat; Vor Ort; INR 1.800.000 - 2.400.000; Vollzeit

Zusammenfassung

Kotak Mahindra Bank, Surat, is seeking a Personal Banker - Inbound to handle day-to-day cash and non-cash transactions while ensuring a seamless customer experience. The role emphasizes responsibility, clear communication, and meticulous attention to detail in every transaction.

The incumbent will address customer needs, provide banking information, and promote banking products, ensuring high operational accuracy and efficiency in branch activities.

Qualifikationen

• Detail-oriented and customer-focused.
• Excellent communication skills.
• Keen eye for detail and accuracy.

Aufgaben

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.

Kenntnisse

Detail-oriented

Customer focus

Strong communication

Attention to detail

Jobbeschreibung

Job Description: We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional processes.
5. Identify and promote cross-selling opportunities for other banking products and services.
6. Ensure a positive and professional customer experience to foster loyalty and referrals.