People Services Learning Operations Lead

STMicroelectronics; Dadri; On-site; INR 1,400,000 - 2,500,000; Full time

Job summary

STMicroelectronics in Uttar Pradesh, Dadri is seeking an experienced HR Services Operations professional focused on L&D and data management. You will lead cross-country transitions, ensure policy compliance, and drive documentation, testing, and process improvements within a global HR context.

You will oversee transactional L&D processes, provide team coaching, develop reports and dashboards, and coordinate training logistics.

Qualifications

• Over 6 years of experience in HR services operations, preferably within L&D or HR services startups.
• Excellent communication and customer-service orientation.
• Strong knowledge of HR best practices, compliance, and process improvement.
• Ability to collaborate across functions and geographies.
• Proficient with HR systems such as Oracle, CSOD, Workday, SuccessFactors, or SAP; ServiceNow experience is advantageous.
• Lean Six Sigma Yellow Belt or higher is advantageous.

Responsibilities

• Act as the person in charge for transitioning activities with HR Centers of Excellence and stakeholders across countries.
• Ensure compliance with country-specific and company-wide policies.
• Develop and maintain documentation related to L&D processes, including preparation and validation.
• Collaborate with the HR Innovation and HRMS teams for system testing (UAT).
• Identify and implement process improvements by eliminating redundant activities.
• Lead, mentor, and manage a team responsible for data processing, accuracy, and compliance.
• Assign tasks, set performance goals, and monitor workload.
• Provide training and guidance to the HR Services team on data management best practices.
• Oversee transactional L&D processes and serve as the escalation point for stakeholders.
• Prepare periodic and ad-hoc reports; maintain user guides; manage training logistics.
• Generate monthly and ad hoc training reports and dashboards.

Skills

Stakeholder management

Strong communication

Customer-service mindset

HR systems expertise

Process improvement

Excel pivot tables

Lean Six Sigma Yellow Belt

Tools

Oracle

CSOD

Workday

SuccessFactors

SAP

ServiceNow

Job description

OUR STORY

At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today.

When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world.

Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential.

Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.

Key Responsibilities

• Act as the Person in Charge for transitioning activities by working closely with HR Centers of Excellence and stakeholders across countries.
• Ensure compliance with country-specific and company-wide policies.
• Develop and maintain documentation related to L&D processes, including preparation and validation.
• Collaborate with the HR Innovation and HRMS teams for system testing (User Acceptance Testing - UAT).
• Identify and implement process improvement opportunities by eliminating redundant activities.

Project Management

• Act as the Person in Charge for transitioning activities by working closely with HR Centers of Excellence and stakeholders across countries.
• Ensure compliance with country-specific and company-wide policies.
• Develop and maintain documentation related to L&D processes, including preparation and validation.
• Collaborate with the HR Innovation and HRMS teams for system testing (User Acceptance Testing - UAT).
• Identify and implement process improvement opportunities by eliminating redundant activities.

Leadership Management

• Lead, mentor, and manage a team responsible for data processing, accuracy, and compliance.
• Assign tasks, set performance goals, and monitor workload distribution.
• Conduct regular one-on-one meetings with direct reports to provide feedback, coaching, and support for professional development.
• Provide training and guidance to the HR Services team on data management best practices.

Operations Management

• Oversee transactional L&D processes and serve as the escalation point for stakeholders.
• Address and resolve operational issues promptly and effectively.Prepare periodic and ad-hoc reports as required.
• Maintain and update user guides related to People Services L&D management.
• Coordinate internal training logistics including vendor engagement, government claims, scheduling, and attendance tracking.
• Develop and maintain the learning request tracker and training calendar to support planning and resource allocation.
• Administer the Learning Management System – uploading courses, managing enrollments, tracking completions, and providing user support.
• Generate monthly and ad hoc training reports and dashboards, highlighting usage, trends, training hours, and learning impact.

Opportunities

• Contribute to the development of collaborative working methods.
• Drive process and system improvements through digitalization and automation.
• Grow professionally in a dynamic and evolving environment.

Qualifications

• Over 6 years’ experience in HR Services operations, preferably within L&D or HR Services startups.
• Strong communication skills with meticulous attention to detail and a customer-service mindset.
• Deep understanding of HR best practices, compliance, and process improvement methodologies.
• Proven ability to collaborate effectively across functions and geographies.
• Proficient with HR systems such as Oracle, CSOD, Workday, SuccessFactors, or SAP, and experienced in using HR ticketing tools like ServiceNow.
• Intermediate proficiency in Microsoft Excel (pivot tables, charts) and comfortable working with data sets
• Certified Lean Six Sigma Yellow Belt or above (advantageous)

ST is proud to be one of the 17 companies certified as a 2025 Global Top Employer and the first and only semiconductor company to achieve this distinction. ST was recognized in this ranking thanks to its continuous improvement approach and stands out particularly in the areas of ethics & integrity, purpose & values, organization & change, business strategy, and performance.

At ST, we endeavor to foster a diverse and inclusive workplace, and we do not tolerate discrimination. We aim to recruit and retain a diverse workforce that reflects the societies around us. We strive for equity in career development, career opportunities, and equal remuneration. We encourage candidates who may not meet every single requirement to apply, as we appreciate diverse perspectives and provide opportunities for growth and learning. Diversity, equity, and inclusion (DEI) is woven into our company culture.

To discover more, visit st.com/careers.