People Operations Specialist

Wise; Hyderabad; On-site; INR 400,000 - 650,000; Full time

Job summary

Wise in Hyderabad is seeking an onboarding specialist to manage the onboarding process for new joiners, relocation logistics, and early engagement to ensure a smooth Wiser experience.

You will partner with Hiring Leads and the People team to optimize onboarding, maintain up-to-date materials, and support Workday-related actions across the employee lifecycle.

Qualifications

• Experience with onboarding processes and HR systems (Workday)
• Strong communication and cross-functional collaboration

Responsibilities

• Manage onboarding for new joiners, keeping all stakeholders informed.
• Coordinate adaptable onboarding plans with hiring Leads, aligning with Wise’s way of working.
• Manage relocation for new joiners, ensuring logistics and documentation are handled smoothly.
• Participate with the People team in facilitating new joiner engagement and networking.
• Run local onboarding sessions, sharing information for week one (benefits, etc.).
• Ensure onboarding deck is informative, engaging and up-to-date.
• Champion the People team’s ticketing desk with a customer-centric approach.
• Provide guidance on leave policies and end-to-end experience.
• Manage internal transfers and relocation requests, ensuring onboarding and offboarding are completed.
• Process all Workday actions related to the Wise lifecycle.
• Ensure onboarding/offboarding steps run smoothly with Workplace, UT and People Services teams.
• Oversee immigration processes to maintain compliant operations.
• Maintain team content on Confluence, clear and up-to-date for global/local processes.
• Support Payroll with documentation needed to process changes (joiners, leavers, etc).
• Produce employment documentation (reference letters, contract changes, etc).
• Support complex international remote working requests via our Mobile Wiser initiative.

Job description

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

Job Description

More about our mission and what we offer.

Onboarding support

• Manage the administrative process of onboarding new joiners, ensuring that the Wiser journey is as smooth as possible with everyone involved kept in the loop
• Coordinate adaptable onboarding plans in partnership with hiring Leads, and collaborate on future changes that align to Wise’s way of working
• Manage the relocation process for new joiners, ensuring all logistics and documentation requirements are handled smoothly
• Participate with other members of our wider People team in facilitating new joiner engagement & networking
• Run local onboarding sessions, sharing relevant new joiner information for that first week (e.g. joiners, benefits, etc)
• Ensure our onboarding session deck is informative, engaging and updated

Wiser support

• Champion the People team’s ticketing desk with a one-team mentality by responding to queries in an efficient and customer-centric way
• Provide guidance to Wisers on our leave policies, ensuring a strong end-to-end experience
• Manage internal transfers and relocation requests, ensuring all onboarding and offboarding actions are completed
• Process all Workday actions in relation to the Wiser lifecycle
• Ensure all operational onboarding and offboarding steps are completed, working closely with our Workplace, UT and People Services teams to ensure those processes run smoothly
• Oversee our immigration processes to maintain compliant operations
• Maintain our team's content on Confluence, ensuring information to Wisers is transparent, convenient, easy to remember and updated, and thinking globally as well as locally for process efficiency, alignment and speed
• Support the Payroll team with necessary documentation and/or information needed to process changes (joiners, benefits, leavers, etc)
• Produce any required employment documentation (e.g. reference letters, contract changes, etc)
• Support the team in resolving complex international remote working requests via our Mobile Wiser initiative, and escalating where required

Offboarding support

• Handle all last day administration for our leaving and relocating Wisers, working closely with our Workplace, UT and People Services teams to complete all offboarding steps

Additional Information

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.