People Consulting - Business Transformation Change Manager - Manager

Ernst & Young Advisory Services Sdn Bhd; Ernakulam; On-site; INR 2,500,000 - 4,500,000; Full time

Job summary

EY is seeking a People Consulting - Business Transformation Change Manager to lead OCM/HR transformation projects end-to-end, delivering on schedule, budget and quality. You will develop change management strategy and framework, plan, resistance management and training, and integrate with project management phases from initiation to close.

You will engage with senior stakeholders across ministries and CTOs/COOs, apply industry best practices, manage multiple projects, and travel as needed.

Qualifications

• OCM certification from PROSCI.
• PM/Prince2 certification.
• Business Process Management experience.
• Experience with senior ministry/CTO/COO stakeholders in large organisations.
• Lean Six Sigma knowledge (Green Belt desirable).
• Hands-on experience with BPMN tools.

Responsibilities

• Develop Change Management Framework and Resistance management plans.
• Plan and deliver Change related trainings and identify training needs.
• Assess Change rollout readiness and Change impact across projects.
• Create communication and stakeholder engagement plans.
• Ensure end-to-end project management processes from initiation to close.

Skills

OCM Certified

PMP/Prince2

BPM

Stakeholder management

English fluency

Change communication

Tools

BPMN tools

Job description

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People Consulting - Business Transformation Change Manager - Manager

Other locations: Anywhere in Country

Date: Aug 17, 2026

Requisition ID: 1717215

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

People Consulting – Business Transformation Change Manager - Manager

Job Summary

Change manager is responsible for managing and delivering OCM/HR transformation projects to schedule, budget and quality. The role requires excellent knowledge of coming up with Change Management Strategy, Change Management Framework and strategy, Change management plan, Resistance management and Training. Also expected to manage such projects end to end and understanding on project management inter-related process stages i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management. Change Manager must have proficient stakeholder relationship management skills and influencing skills to successfully lead and deliver the project team and project stakeholders.

Client Responsibilities:

Independently work with client stakeholders and deliver:

• Change Management Framework
• Resistance management and plan
• Change related Trainings and planning as per the schedule
• Training need identification
• Change rollout readiness assessment
• Change Impact assessment
• Communication plan
• Change readiness assessment
• Stakeholder management assessment plan and engagement plan
• Exposed to industry best practices on OCM and change toolkits
• Successfully execute the project to agreed schedule, budget and scope
• Engage with internal and external stakeholders as appropriate
• Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. scope, cost, time, issue, risk, resource, communication, stakeholder management
• Should be able to diagnose and strategize the need for change and articulate it well to all involved
• Should be able to lead and manage the entire change as project with reporting
• Should be able to design and plan trainings for the stakeholders involved
• Should be able to design and plan, communicate effectively throughout in the entire change cycle
• Strong and proven networking skills
• Ability to influence and draw consensus

Skills Requirements

• OCM Certified from PROSCI
• PMP / Prince 2 Certified
• Business Process Management
• Proven previous experience in interacting with Senior members of Ministry, CTOs, COOs, with internal Partners etc. is a must
• Business Process Improvement experience – Lean Six Sigma (Green Belt certified -desirable)
• Hands on experience in any of the industry leading BPMN tools
• Industry experience – anyone or combination of Government, Healthcare, retail, telecom, oil and gas, BSFI, airlines, manufacturing, food and beverages etc.
• Extensive experience in End-to-End Project Management – preferably in strategy and business
• 10 plus years of relevant experience in a Business / Corporate IT environment and
• Experience in leading Change management in major and complex IT transformation projects
• Experienced in working with global team
• Management skills to manage a number of projects simultaneously
• Experience in understanding customer strategy, services and business processes
• Business Analytics knowledge
• Strong team working skills across matrixes - client, supplier and geographically dispersed virtual teams
• Strong communication and interpersonal skills (including negotiation)
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing
• Team player
• Go getter and result oriented
• Should be able to work with minimal direction or supervision
• Open and flexible for any given work environment
• Ready to travel on short notice

Who we are

At EY, we support you in achieving your unique potential wherever you are in the world - both personally and professionally. We give you stretching and rewarding experiences that keep you motivated, working in an atmosphere of integrity and teaming with some of the world's most successful companies. And while we encourage you to take personal responsibility for your career, we support you in your professional development in every way we can. You enjoy the flexibility to devote time to what matters to you, in your business and personal life. At EY, we know it's your point of view, energy and enthusiasm that make the difference.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.

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