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The purpose of this role is to develop Pega decisioning constructs in order to implement new marketing campaigns, real time decisioning modules and provide post implementation support
Key Competencies and requirements:
• 7+ years in Pega Decisioning and marketing. Pega PRPC Version 8.x/7.x Development and integration.
• Must have certifications: PEGA Certified Senior System Architect, PEGA Certified Decisioning Consultant, PEGA Certified System Architect
• Solid experience in PEGA Customer Decision Hub in Telecom industry minimum 3 years
• Knowledge of integration protocols (REST-JSON, SOAP-XML). Ability to develop integration with other system, troubleshoot and resolve integration issues
• Knowledge of Oracle, Cassandra, SQL at developer level and ETL
• Knowledge of Java, JSP, J2EE, XML, and EJB.
• Ability to implement the rules and build low level design. Experience in implementing Pega Decisioning rules, Strategies, engagement policies, constraints, and channel configuration.
• Experience in developing, monitoring, and troubleshooting batch campaigns
• Knowledge of data flows, segmentation, AI concepts and experience in implementing changes to these modules.
• Ability to troubleshoot and resolve complex production issues
• Coordination with operations and testing team and provide defect fixes and bugfixes
• Build and unit test of the application components and/or managing development activities, performing peer reviews, and escalating technical issues
Key responsibilities
o Development of new/ existing strategies; upgrades and technical improvements
o L3 support when needed, based on agreed SLAs
o Prepare packages and installations
o Find technical improvements and apply best practices
o Improve the technical performance of the application
o Align internally on solutions to be applied
o Make sure that all DB queries are optimized
o Make strategies and campaigns very configurable, as the changes after production installation are frequent and they are performed by a configurators team (not developers)
o Estimate the needed effort for stories and tasks and raise concerns when needed, join all the ceremonies and the meetings set in the team
madhuri.dappili@quesscorp.com
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