Pega CDH Developer (Customer Decision Hub)

Cloudxtreme; Hyderabad, Bengaluru, Delhi; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Cloudxtreme in Hyderabad is seeking a Pega CDH Developer / Senior Decisioning Architect to design, implement, and optimize CDH solutions with a focus on Next-Best-Action in real-time channels. You will work with business teams to translate requirements into scalable CDH configurations.

You will also develop decision strategies, data flows, propositions, and integration patterns (REST/SOAP/Kafka) while adhering to Pega best practices.

Qualifications

• Proficient in Pega CDH development and decisioning strategies.
• Experience designing and implementing Next-Best-Action (NBA) solutions.
• Strong ability to translate business requirements into CDH configurations.

Responsibilities

• Design, develop, and implement Pega CDH solutions.
• Build and optimize NBA strategies across real-time channels.
• Develop decision strategies, engagement policies, and predictive/adaptive models.
• Configure IH, Data Flows, Strategies, Propositions, and Segments.
• Integrate CDH with enterprise systems using REST, SOAP, Kafka, or similar patterns.
• Collaborate with business teams to translate requirements into scalable CDH solutions.
• Troubleshoot performance issues and ensure adherence to best practices.

Skills

Pega CDH

Decisioning architecture

Tools

REST

SOAP

Kafka

Job description

Role & responsibilities

Role: Pega CDH Developer / Senior Decisioning Architect

Key Responsibilities

• Design, develop, and implement solutions using Pega Customer Decision Hub (CDH).
• Build and optimize Next-Best-Action (NBA) strategies across inbound, outbound, and real-time channels.
• Develop decision strategies, engagement policies, arbitration logic, and predictive/adaptive models.
• Configure Interaction History (IH), Data Flows, Strategies, Propositions, and Segments.
• Integrate CDH with enterprise systems using REST, SOAP, Kafka, or other integration patterns.
• Collaborate with business teams to translate requirements into scalable CDH solutions.
• Troubleshoot issues, optimize performance, and ensure adherence to Pega best practices.