Payroll Specialist

ANZ Banking Group Limited; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Australia and New Zealand Banking Group Limited (ANZ) Bengaluru seeks a Payroll Specialist to drive payroll enablement, system changes, testing, and process improvements across the bank.

You will collaborate with Payroll, ECHR, Technology, Governance and vendors to ensure compliant, accurate payroll services and successful implementation through rigorous testing and risk management.

Based in Bengaluru, India, the role requires business hours with flexibility to support operations across the bank.

Qualifications

• Experience in Payroll, HR Operations, or HRIS-related functions.
• Hands-on with SuccessFactors implementation, configuration, testing and change management.
• Strong understanding of payroll processes, systems, and regulatory requirements.

Responsibilities

• Gather and document payroll business requirements to support system enhancements, regulatory changes, and payroll initiatives.
• Support implementation, testing, and optimisation of payroll solutions including SuccessFactors and third-party platforms.
• Execute and coordinate UAT, parallel payroll runs, defect tracking, and production validations.
• Manage and monitor payroll incidents, change requests, and enhancements using JIRA and other tools.
• Conduct impact assessments, risk evaluations, and stakeholder consultations for payroll system changes.
• Partner with Payroll, Technology, HR, Governance, and vendor teams to deliver compliant payroll services and drive improvements.

Skills

Payroll operations

UAT testing

Stakeholder management

Analytical thinking

Process improvement

Regulatory compliance

Tools

SuccessFactors

JIRA

HRIS

Job description

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Payroll Specialist

Department: T&C Service Delivery

Division: Talent & Culture

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

In the role of Payroll Specialist, you will support the delivery and continuous improvement of payroll enablement activities across the organisation. You will work closely with Payroll, ECHR, Technology, Governance, and external vendors to manage payroll system changes, enhancements, testing, and process improvements. Your responsibilities will include gathering business requirements, assessing impacts, coordinating payroll incidents, supporting regulatory and technology-driven change initiatives, and ensuring successful implementation through robust testing and risk management. Through effective stakeholder engagement and operational expertise, you will help drive accurate, compliant, and efficient payroll outcomes while supporting the seamless delivery of payroll services across the bank.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you'll be building your future, while helping to build ours.

Role Type: Permanent, Full-time
Role Location: Bengaluru, India
Work Hours: Standard business hours, with flexibility required to support as per business requirements

What will your day look like?

As a Payroll Specialist, you will:

• Gather and document payroll business requirements to support system enhancements, regulatory changes, and payroll initiatives.
• Support the implementation, testing, and optimisation of payroll solutions, including SuccessFactors and third-party payroll platforms.
• Execute and coordinate User Acceptance Testing (UAT), parallel payroll runs, defect tracking, and production validations to ensure successful delivery of payroll changes.
• Manage and monitor payroll incidents, change requests, and enhancement activities using JIRA ticketing and other workflow management tools to ensure timely resolution and delivery.
• Conduct impact assessments, risk evaluations, and stakeholder consultations to support payroll system changes and process improvements.
• Partner with Payroll, Technology, HR, Governance, and vendor teams to deliver efficient, compliant, and seamless payroll services while driving continuous improvement initiatives.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Minimum 7+ years of experience in Payroll, HR Operations, Payroll Enablement, or HRIS-related functions.
• Hands-on experience with SuccessFactors (SF) implementation, configuration support, enhancements, testing, and change management activities.
• Strong understanding of payroll processes, payroll systems, and payroll regulatory requirements, preferably within a large or multi-country organisation.
• Proven experience in User Acceptance Testing (UAT), parallel payroll runs, defect management, test planning, and test execution.
• Working knowledge of JIRA ticketing, incident management, change requests, and agile delivery methodologies.
• Experience gathering business requirements, performing impact assessments, and translating business needs into system solutions.
• Ability to manage payroll incidents, system enhancements, and stakeholder communications across Payroll, HR, Technology, and vendor teams.
• Strong analytical, problem-solving, and risk management skills with the ability to work autonomously on complex issues.
• Excellent communication and stakeholder management skills with the ability to collaborate effectively across technical and non-technical teams.
• Experience supporting payroll transformation, data migration, process improvement, and system implementation initiatives.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank's largest technology, data and operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank's strategy and making an impact for our millions of customers across the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We're proud that people feel they can be themselves at ANZ and 90 percent of our people feel they belong.

We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.

We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.