Patient Journey Partner - Oncology

F. Hoffmann-La Roche AG; Gaya; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Roche is seeking a Patient Journey Partner for Malignant Hematology/Oncology to drive patient-centric strategies and accelerate access to therapies. You will manage expert relations, engage with key accounts, and coordinate cross-functional teams to co-create solutions that improve patient outcomes.

The role is embedded locally, demanding collaboration with state teams and external partners to maximize Roche innovations.

Qualifications

• Graduate/post graduate degree in Science.
• 5+ years of experience with 2+ years in a Commercial role or similar.
• Strong collaboration, networking, process orientation and alliance management.

Responsibilities

• End-to-end management of top therapy area expert relations.
• Single point of contact for state accounts; develop and execute state strategies.
• Identify and resolve business issues in top accounts; drive access to Roche innovations.
• Lead field collaboration through co-creation of solutions for key accounts.

Skills

Insight Generation

Situational Analysis

Customer Segmentation

Patient Journey Mapping

Value Proposition

Omnichannel Engagement

Ecosystem / Account Planning

Education

Science degree

Job description

Job Description:

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Patient Journey Partner- Malignant Hematology / Oncology

Location: All Locations

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

We are seeking candidates to join our team as Patient Journey Partner. In this role, you will have the opportunity to make a meaningful impact on patient care by connecting Roche’s capabilities and resources to co-create solutions with key stakeholders involved in the patient journey. Your role is multifaceted, addressing diverse patient journey needs such as accelerating access to treatments, streamlining decision making. This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs). The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.

Your Opportunity

• You will be responsible for end to end management of Top Therapy Area Expert relations and legitimate needs through right identification of challenges, belief, motivators.
• You will be a one point of contact for specific accounts of the state. You will be creating and executing strategies for the related public & private accounts, aligning with and support state teams for effective execution of the state strategies, so as to serve and maximize patients with Roche Innovations.
• You will be building relationships with key decision makers in the account Identifying and resolving business issues in top accounts and implementing strategies and driving results for enhancing access to Roche innovations.
• You will be leading collaboration in field through co-creation of solutions for key accounts.

Who you are

You are someone who has a relevant graduate/ post graduate degree in Science. From an experience standpoint having more than 5 years’ experience with 2+ years in Commercial Role or similar preferred.

You must exhibit strong collaboration and networking skills, process orientation and alliance management.

Core Role Capabilities:

• Insight Generation (Intermediate): Translates multiple data points into actionable insights, prioritizes key drivers, and connects them to business decisions.
• Situational Analysis (Intermediate): Connects account data, HCP dynamics, and patient barriers to form coherent recommendations.
• Customer Segmentation (Intermediate): Leverages segmentation (potential, penetration, needs) to drive targeted engagement.
• Patient Journey Mapping (Advanced): Identifies critical moments that matter across the journey and shapes strategic priorities.
• Value Proposition (Intermediate): Connects customer needs to tailored value propositions for priority segments.
• Omnichannel Engagement (Advanced): Creates personalized, seamless experiences aligned to desired behavior shifts.
• Ecosystem / Account Planning (Intermediate): Develops coherent strategies connecting stakeholder needs, value opportunities, and resource allocation.

Key Functional Focus Areas:

• Marketing & Strategy: Defining target outcomes, mapping the patient journey, and executing tailored omnichannel campaigns to drive brand adoption.
• Medical & Scientific Engagement: Acting as the bridge to bring "Roche expertise, science and knowledge" directly to Therapy Area Experts, challenging paradigms and shifting clinical behaviors.
• Access & Reimbursement: Identifying and actively resolving business/access bottlenecks (e.g., ESI caps, scheme funding) in key public and private accounts to accelerate patient access to therapies.
• Key Account Management: Serving as the single point of contact for top state accounts, managing end-to-end relations, directional forecasting, and co-creating holistic ecosystem solutions

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Requirements: