Patient Counsellor - Gwalior

ASG Eye Hospital; Gwalior District; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A healthcare facility in Gwalior is seeking a candidate for patient counseling roles, requiring good communication skills and relevant experience in ophthalmic services. The position includes verifying insurance benefits, coordinating appointments, and ensuring patient satisfaction with a focus on addressing their concerns. Performance-based incentives are offered. Female candidates are preferred.

Benefits

Performance Based Incentives

Qualifications

• Must have Good Communication skill.
• Must be soft spoken & polite.
• Must have experience of patient counseling.
• Female candidates will be considered.
• Candidate should have relevant experience in Ophthalmic.

Responsibilities

• Responsible for verifying insurance benefits and assisting case management.
• Coordinates appointments and referrals for all patients.
• Documents all patient actions and records.
• Addresses complex financial questions and concerns.
• Provides pre and post treatment counseling to patients.
• Ensures patient satisfaction.
• Collects feedback and responds to negative feedback.

Skills

Good Communication skill

Patient Counseling experience

Soft spoken & Polite

Job description

Roles and Responsibilities

• Responsible for verifying insurance benefits, assisting and performing case management for uninsured and insured patients.
• Coordinates appointments, referrals for all patients.
• Documentation of all patient and records action taken.
• Addresses and resolves complex financial questions and concerns which are diverse in nature.
• Pre treatment & Post Treatment Counselling of patients.
• Insure Patient Satisfaction.
• Collecting Feedback form and recognize and respond appropriately to negative feedback.

Desired Candidate Profile

• Must have Good Communication skill.
• Must be soft spoken & Polite.
• Must have experience of Patient Counseling.
• Female Candidate will be considered
• Candidate should have relevant experience in Ophthalmic

Perks and Benefits

+ Performance Based Incentives

Interested candidates mail your resume along with the below details to Contact -88750 20459

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