Parent Counsellor

Klay Schools; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Klay Schools in Mumbai seeks an experienced Parent & Family Counsellor / Psychologist to support children and families, focusing on emotional wellbeing and smooth transitions across centres. You will lead counselling for new admissions, provide ongoing parent support, manage sensitive situations with empathy, and build capabilities across centre teams, with travel across centres.

This role blends child development insight with practical communication to foster trust and wellbeing throughout the

Qualifications

• Masters degree in Psychology / Counselling / Clinical Psychology or related field.
• 10-12 years of experience working with parents of infants, toddlers, and preschool-aged children.
• Experience with separation anxiety, parent and family counselling, and early childhood emotional development.

Responsibilities

• Lead structured counselling interventions for all new admissions.
• Provide counselling support for a range of parent and family needs, including distress and separation concerns.
• Act as a trusted emotional anchor for families during escalations or sensitive situations.
• Design and deliver structured, high-impact sessions for centre teams and parents on emotional safety and communication.
• Travel across centres within assigned regions to support implementation.

Skills

Counselling

Education

Masters degree in Psychology / Counselling / Clinical Psychology

Job description

Parent & Family Counsellor / Psychologist

Location: Mumbai

Engagement Type: Full-time

About the Role

We are looking for an experienced Parent & Family Counsellor / Psychologist to partner with our centres in creating a deeply supportive, emotionally secure environment for children and families. This role sits at the intersection of child development, parent experience, and organizational trustplaying a critical role in ensuring smooth transitions, addressing emotional needs, and strengthening long-term parent relationships.

What You Will Drive

1. Seamless Settling Experience for New Families

• Lead structured counselling interventions for all new admissions
• Support children and parents through separation anxiety and early transition phases
• Enable parents with the right emotional preparedness and expectations
• Partner with centre teams to ensure a smooth, consistent settling journey

2. Ongoing Parent & Family Support

• Provide counselling support for a range of parent and family needs, including:
  • Emotional distress and parenting challenges
  • Persistent separation concerns
  • Family dynamics impacting the child
  • Behavioural concerns observed at home
• Facilitate:
  • One-on-one parent sessions
  • Family counselling conversations
  • Collaborative discussions with centre leadership

3. Support During Sensitive & High-Stakes Situations

• Act as a trusted emotional anchor for families during escalations or sensitive situations
• Guide parents through distress, anxiety, or uncertainty with empathy and professionalism
• Enable centre teams to navigate difficult conversations with confidence

4. Building Capability Across the Ecosystem

Design and deliver structured, high-impact sessions for:

Centre Teams

• Managing parent emotions and escalations
• Early identification of emotional distress in children
• Counselling-informed communication
• Emotional safety, sensitivity, and boundaries

Parents

• Managing transitions and separation anxiety
• Supporting childrens emotional development
• Parental wellbeing and stress management
• Awareness on child emotional safety

5. Contribution to Organisation-Wide Child Safety Initiatives

• Play an active role in the annual child safety and awareness conference
• Contribute to thought leadership, content, and parent engagement initiatives
• Support the organisations larger agenda of building awareness and trust

How You Will Work

• Blend of in-person centre visits and virtual engagement
• Collaboration with centre leadership and regional teams
• Structured availability through official communication platforms
• Travel across centres within assigned regions

Qualifications

• Masters degree in Psychology / Counselling / Clinical Psychology or a related field

Experience

• Strong 10-12yrs of experience working with parents of infants, toddlers, and preschool-aged children
• Demonstrated expertise in:
  • Separation anxiety
  • Parent and family counselling
  • Early childhood emotional development