Packaged/SaaS Application Engineer

Accenture services Pvt Ltd; Gurugram District; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Accenture services Pvt Ltd in Gurugram, India, seeks a Packaged/SaaS Application Engineer to configure and support packaged or SaaS applications, tailor features, and manage releases for stability and performance.

You will use APIs, low-code platforms, and standard tools to deliver solutions aligned with business needs while preserving compatibility across environments, collaborating with stakeholders daily.

Qualifications

• Minimum 2 years of experience in Machine Learning (ML).
• 15 years full time education required.
• Experience with packaged/SaaS applications and APIs is desirable.

Responsibilities

• Expected to perform independently and become an SME.
• Active participation in team discussions.
• Provide solutions to work-related problems.
• Collaborate with cross-functional teams to gather requirements and implement enhancements.
• Monitor application performance and troubleshoot issues to maintain reliability.
• Document configuration changes and maintain knowledge bases for future reference.
• Assist junior team members by sharing knowledge and best practices.

Skills

Machine Learning (ML)

Education

15 years full time education

Job description

Project Role

Packaged/SaaS Application Engineer

Project Role Description

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills

Machine Learning (ML)

Good to have skills

NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification

15 years full time education

Summary

As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing application releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities.

Roles & Responsibilities

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and implement application enhancements.
• Monitor application performance and troubleshoot issues to maintain system reliability.
• Document configuration changes and maintain knowledge bases for future reference.
• Assist junior team members by sharing knowledge and providing guidance on best practices.

Professional & Technical Skills

• Must To Have Skills: Proficiency in Machine Learning (ML).
• Experience with integrating machine learning models into packaged or software as a service applications.
• Strong understanding of application programming interfaces and their use in system integration.
• Familiarity with low-code platforms to customize and extend application functionality.
• Ability to analyze system performance and optimize configurations for stability and scalability.
• Experience in troubleshooting and resolving technical issues within complex application environments.

Additional Information

• The candidate should have minimum 2 years of experience in Machine Learning (ML).
• This position is based at our Gurugram office.
• A 15 years full time education is required.