Packaged SaaS Application Engineer

Accenture in India; Chennai District; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Accenture in India and its Chennai team seek a Packaged/SaaS Application Engineer to configure and support packaged or SaaS apps, tailoring features and managing releases for stability across environments.

You will collaborate with stakeholders using APIs and low-code platforms, documenting changes and driving improvements while ensuring compatibility and performance in diverse setups.

Qualifications

• Minimum 3 years of experience with Empower CDS
• Experience with software releases and configuration management
• Experience integrating third-party services via APIs

Responsibilities

• Independently act as SME in Empower CDS domain
• Participate actively in team discussions
• Provide solutions to work-related problems
• Gather requirements with cross-functional teams and implement enhancements
• Monitor system performance and troubleshoot issues
• Document configuration changes and maintain records
• Mentor junior team members on application usage and best practices

Skills

Empower CDS

APIs integration

Configuration mgmt

Low-code platforms

Education

15 years education

Tools

APIs

Low-code platforms

Job description

Job Description:

Project Role :

Packaged/SaaS Application Engineer

Project Role Description :

Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills :

Laboratory Information and Execution Systems

Good to have skills :

NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time education

Summary:

As a Packaged/SaaS Application Engineer, a typical day involves configuring and supporting packaged or software as a service applications to tailor features according to evolving business requirements. The role includes managing software releases and ensuring the overall stability and performance of the systems. The engineer works with various tools, application programming interfaces, and low-code platforms to deliver solutions that align with organizational goals while maintaining compatibility across different environments. Collaboration with stakeholders to understand needs and adapt applications accordingly is a key part of daily activities.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to gather requirements and implement application enhancements.
• Monitor system performance and troubleshoot issues to maintain optimal operation.
• Document configuration changes and maintain clear records of system modifications.
• Assist junior team members by sharing knowledge and providing guidance on application usage and best practices.

Professional & Technical Skills:

• Must To Have Skills: Proficiency in Empower CDS
• Strong understanding of software configuration management and release processes.
• Experience working with APIs and integrating third-party services.
• Familiarity with low-code platforms to customize and extend application functionality.
• Ability to analyze system performance and implement improvements to ensure stability.
• Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information:

• The candidate should have minimum 3 years of experience in Empower CDS.
• This position is based at our CDC2A - SEZ location.
• A 15 years full time education is required.