P2 Associate Manager - Banking Operations

PayU; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

PAYU PAYMENTS PRIVATE LIMITED is seeking an Associate Manager - Banking Ops. You will manage relationships with banking partners and drive commercial excellence across payment methods for merchants.

The role requires 2+ years in banking operations within fintech wallets/aggregators, strong SQL and communication skills, and a collaborative mindset to optimize pricing and processes. Gurgaon-based role in a fast-paced start-up environment.

Qualifications

• 2+ years of Banking operations experience in Aggregators/Wallet players such as Paytm, Razorpay, Cashfree, Instamojo, Mobikwik.
• Strong communication skills, oral and written, with hands-on SQL experience.
• Strong interpersonal skills and ability to build rapport with banking partners.
• Team-oriented and willing to own outcomes in a collaborative environment.

Responsibilities

• Manage end-to-end relationship with banks; single point of contact for pricing negotiations and MID releases at merchant level.
• Knowledge of merchant acquiring business including cards, UPI, acquiring, issuing, Net Banking.
• Act as secondary POC for Special Pricing Requests and Sales Requests to activate accounts/payments.
• Understand pricing offered by banking partners and maintain a real-time pricing repository.
• Streamline cost validation and real-time loss alerts processes; meet TAT targets.
• Contribute to process improvements and automation in the interests of the company.

Skills

SQL

Communication

Interpersonal skills

Team player

Job description

PAYU PAYMENTS PRIVATE LIMITED

About the Team:

The Banking Operations team serves as the critical bridge between our organization and our banking partners. We are responsible for maintaining strong relationships with financial institutions while ensuring optimal commercial terms that benefit both our merchants and our company. Our team manages the entire lifecycle of banking partnerships, from negotiating pricing structures to streamlining operational processes.

About the Role:

The P2 Associate Manager - Banking Ops role is integral to our team’s success. As a Senior Analyst, you will be at the forefront of managing our banking relationships while ensuring commercial excellence across all payment methods.

Responsibilities:

• Manage end to end relationship with all banks Spoc for pricing negotiations and release of MID from banks at merchant level.
• Should have fair knowledge and experience in merchant acquiring business including but not limited to cards, UPI, Acquiring, issuing, Net Banking.
• Act as a secondary POC for all Special Pricing Requests/Sales Priority Request & Sales Request Form for activating an account/payment method.
• Should clearly understand the pricing offered by all our banking partners.
• Maintain real time central repository for pricing & bankwise commercial.
• Regulate and smoothen the cost validation process for real-time loss alerts management.
• Achieve TAT targets consistently.
• Contribute in process improvements & automation in the best interest for the company.

Requirements:

• 2+years of Banking operations role in Aggregators/Wallet Players (Paytm, Razorpay, Cashfree, Instamojo,Mobikwik etc.).
• Strong inter/intrapersonal skills and an ability to build rapport with our banking partners.
• Strong communication skills, oral, written and hands on experience in SQL is must.
• Strong inter/intrapersonal skills and an ability to build rapport with our banking partners.
• Should be a team player & willing to enjoy the benefits of team accomplishments or bear the responsibility incase of teams failure.

What we offer?

• A positive, get-things-done workplace
• A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
• An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
• Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
• Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity)

About us:

At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.in

Our Commitment to Building A Diverse and Inclusive Workforce

As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.