Order to Cash Operations New Associate

8110 ASOL-Noida STPI Company; Dadri; On-site; INR 300,000 - 420,000; Full time

Job summary

Accenture is seeking an Order to Cash Operations Associate to join its Finance Operations team in India. You will determine financial outcomes by collecting data, analyzing reports, and reconciling transactions across the Order to Cash process, including billing and payment processing.

The role requires a BCom/MCom and 0–2 years of related experience in B2B collections, with ERP experience (Oracle, SAP) preferred. Strong English communication and analytical skills are essential for success.

Qualifications

• Graduate in finance-related or business course; Accounting graduate an advantage
• 0–2 years related experience in B2B collection or equivalent fields
• Knowledge of Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations
• Experience in any accounting ERP (Oracle, SAP, etc.)
• Able to communicate well in English (verbal and written)
• Analytical and fact-based decision-maker
• Ability to identify issues and risks and provide recommendations
• SSC/BPO experience an advantage but not required

Responsibilities

• Manages and executes Order to Cash Collection process
• Support to maintain and improve service performance metrics reports including collection AR and overdue invoices
• Provide status of work in process and customer portfolio; assist in planning and coordinating execution
• Provide cost-effective service while contributing to process improvement in collections
• Ownership over the accounts receivable subledger and assist in month-end close
• May provide ad-hoc analyses and summaries of information as requested
• Provide resolutions/assistance for email and voice channels

Skills

Order to Cash

Collections

Data analysis

English communication

Education

BCom/MCom

Tools

Oracle

SAP

Job description

Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations New Associate Qualifications: BCom/MCom Years of Experience: 0 to 2 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Order to Cash is the complete process from receiving a customer order to collecting payment. It includes order management, credit management, invoicing, and payment processing. The goal is to ensure efficient and accurate handling of orders and timely collection of revenue. This process helps improve cash flow and customer satisfaction. Effective Order to Cash management is crucial for a company’s financial health and operational efficiency. keyword includes: ("Order to Cash","Cash App","Collection & Dispute",Billing, "Deduction") Manage OTC collection/disputes such as debt collection, reporting on aged debt, dunning process, bad debt provisioning etc. Perform Cash Reconciliations and follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, ensure compliance to internal controls, standards, and regulations (Restricted countries).

What are we looking for?

• Graduate of finance-related or business course; Accounting graduate an advantage
• At least 6 months or more related working experience in B2B collection process or equivalent fields;
• Knowledge of Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
• Experience in any accounting ERP (Oracle, SAP, etc.)
• Able to communicate well in English for verbal and written forms.
• Analytical and fact-based decision-maker
• Ability to quickly identify issues and risks and provide recommendations.
• Experience in team interactions and facilitation
• SSC, BPO experience an advantage but not required;
• Able to perform analysis of data and tasks of medium to high complexity.

Roles and Responsibilities:

• Manages and execute Order to Cash Collection process.
• Support to maintain and improve service performance metrics reports including, but not limited to, collection AR to customers and maintain acceptable level of overdue invoices
• Provide status of work in process, customers portfolio, assist in planning and coordinating execution of work, elevate issues in a timely and appropriate manner while pushing to identify resolutions.
• Provide quality, cost effective service while looking at ways to contribute to process improvement in collections.
• Ownership over the accounts receivable subledger and supporting with month-end close.
• May provide ad-hoc analyses and summaries of information as requested.
• Provide resolutions/assistance for email and voice channels.

BCom,MCom About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture