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A leading global cloud solutions provider is seeking a Technical Consultant in India. The primary role involves delivering technical support for Oracle Fusion SaaS applications, designing solutions, and developing AI-driven automations. Candidates should have 3 to 5+ years of experience and expertise in technical consulting. This position offers opportunities to work with global clients and supports a diverse and inclusive workplace.
HYDERABAD, TELANGANA, India
BENGALURU, KARNATAKA, India
NOIDA, UTTAR PRADESH, India
MUMBAI, MAHARASHTRA, India
PUNE, MAHARASHTRA, India
As a member of Oracle Customer Success Services (CSS) Support, your primary responsibility will be to deliver technical support and solutions for Oracle Fusion SaaS applications. You will resolve technical issues, build and enhance custom solutions, and support Oracle customers in leveraging a suite of cloud technical tools including VBCS, APEX, VBS, HDL/HSDL, BIP, OTBI, and Fusion AI Agent Studio. You will collaborate with both customers and internal Oracle teams, with a special focus on designing and deploying AI-driven automations and conversational solutions.
Key Responsibilities:
Deliver technical support and solutions for Oracle Fusion SaaS applications, specializing in VBCS (Visual Builder Cloud Service), APEX, VBS (Visual Builder Studio), HDL (HCM Data Loader), HSDL (HCM Spreadsheet Data Loader), BIP (BI Publisher), OTBI (Oracle Transactional Business Intelligence), and Fusion AI Agent Studio.
Design, develop, troubleshoot, and optimize custom applications, extensions, integrations, and AI agents using Oracle Fusion technical tools.
Create, enhance, and maintain reports with BIP and OTBI based on customer business needs.
Support clients with data migration and integration processes utilizing HDL and HSDL.
Develop, configure, and deploy conversational AI agents via Fusion AI Agent Studio, supporting customers in automating business processes and enhancing user experiences.
Advise clients on best practices for maximizing the use of Oracle’s technical and AI tools, including ensuring compliance with Oracle security and privacy guidelines.
Collaborate with functional teams to translate business requirements into technical designs and solutions.
Liaise with Oracle Product Support for escalated technical issues and help ensure timely, quality resolution.
Prepare technical documentation, solution architecture, and status reports for stakeholders and project managers.
Desirable:
Experience working with global clients and in diverse environments.
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry‑leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work‑life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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