JOB DESCRIPTION OPTOMETRIST
Department: Retail Operations
Designation: Optometrist
Reporting To: Store Manager
Location: Optical Retail Showroom
1. Job Objective
To provide accurate eye examinations, recommend suitable vision correction solutions, and deliver excellent customer service while supporting showroom business objectives.
2. Key Responsibilities
- Conduct eye examinations and perform accurate refraction.
- Assess visual acuity and identify refractive errors.
- Recommend suitable spectacles, lenses, and contact lenses.
- Explain prescriptions, lens features, coatings, and available options.
- Identify eye conditions requiring referral to an ophthalmologist.
- Maintain accurate customer records and prescriptions.
- Support sales conversion through ethical product recommendations.
- Coordinate with the sales team for smooth order processing.
- Maintain optometry equipment, hygiene, and clinical standards.
- Achieve assigned examination and performance targets.
3. Educational Qualification
- B.Optom / Diploma in Optometry from a recognized institution.
4. Experience
- 1-3 years in optical retail preferred.
- Freshers may also apply.
5. Key Skills
- Strong refraction and clinical knowledge.
- Good communication and customer-handling skills.
- Knowledge of spectacle lenses and contact lenses.
- Product recommendation and consultation skills.
- Customer-focused and sales-oriented approach.
6. Key Performance Indicators (KPIs)
- Number of eye examinations.
- Prescription accuracy.
- Eye examination to sales conversion.
- Customer satisfaction.
- Revenue contribution.
- Compliance with clinical and showroom SOPs.