Operations & Technical Delivery Lead

Xapply; Mumbai; On-site; INR 4,000,000 - 7,000,000; Full time

Benefits offered by this job

Training & development programs

Career growth opportunities

Comprehensive benefits package

Retirement savings plan

Job summary

AECOM is seeking a seasoned West Region Operations & Technical Delivery Lead to guide governance, delivery, and project leadership across multiple sectors. You will oversee Project Managers and multidisciplinary teams, aligning with sector leaders to drive growth and improve client outcomes.

The role requires 15–20 years in engineering or design leadership, with a focus on critical infrastructure and a robust understanding of EPC, design-build, and integrated delivery models.

Qualifications

• Bachelor’s degree in engineering or a related technical discipline.
• 15–20 years of experience in engineering, design, project delivery, or technical leadership.
• Experience with data centers or critical facilities and multidisciplinary teams.
• PMP or equivalent certification preferred.
• Strong governance, risk, and client-management capabilities.

Responsibilities

• Regional Operations & Governance: Lead operational governance across West Region projects and sectors, ensuring consistent processes, standards, risk management, and delivery excellence.
• Project & Technical Leadership: Provide oversight to Project Managers and technical teams across the full project lifecycle—from pursuit and contract award through design, delivery and close-out.
• Financial & Operational Performance: Drive key KPIs including revenue, billing, collections, profitability, utilization, EAC/ETC, project margins, and cash flow.
• Growth & Client Development: Partner with Sector Leaders to support pipeline development, strategic pursuits, client relationships, and regional growth objectives.
• Resource & People Leadership: Optimize regional resources, support workforce planning, develop talent, and strengthen multidisciplinary collaboration across sectors and offices.
• Risk, Quality & Compliance: Ensure effective project governance, technical assurance, contractual compliance, quality, safety, and proactive management of project risks and escalations.
• Delivery Excellence: Drive standardization, technical excellence, innovation, digital delivery, and continuous improvement across the regional portfolio.
• Leadership & Reporting: Provide senior leadership with clear visibility of operational, financial, project, people, and client performance, including corrective actions where required.

Skills

Operations leadership

Technical delivery

Project governance

Cross-functional leadership

Risk management

Education

Bachelor’s degree in engineering, Architecture, Construction Management, or a related technical discipline

Tools

BIM

MS Project

Primavera P6

Job description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Summary

West Region Operations & Technical Delivery Lead

AECOM is seeking a highly experienced Operations & Technical Delivery Leader with 15–20 years of experience to lead operations, technical delivery, and project governance across the West Region and all AECOM sectors, including Buildings & Places, Transportation, and Energy & Water. The role will lead Project Managers and multidisciplinary teams, ensuring consistent governance, technical excellence, operational efficiency, and successful delivery across the regional project portfolio. The individual will work closely with Sector Leaders and Operations Managers to support growth, resource optimization, risk management, client satisfaction, and business performance.

Responsibilities:

• Regional Operations & Governance: Lead overall operational governance across West Region projects and sectors, ensuring consistent processes, standards, risk management, and delivery excellence.

• Project & Technical Leadership: Provide oversight to Project Managers and technical teams across the full project lifecycle—from pursuit and contract award through design, delivery and close-out.

• Financial & Operational Performance: Drive key KPIs including revenue, billing, collections, profitability, utilization, EAC/ETC, project margins, and cash flow.

• Growth & Client Development: Partner with Sector Leaders to support pipeline development, strategic pursuits, client relationships, and regional growth objectives.

• Resource & People Leadership: Optimize regional resources, support workforce planning, develop talent, and strengthen multidisciplinary collaboration across sectors and offices.

• Risk, Quality & Compliance: Ensure effective project governance, technical assurance, contractual compliance, quality, safety, and proactive management of project risks and escalations.

• Delivery Excellence: Drive standardization, technical excellence, innovation, digital delivery, and continuous improvement across the regional portfolio.

• Leadership & Reporting: Provide senior leadership with clear visibility of operational, financial, project, people, and client performance, including corrective actions where required.

Experience:

• 15–20 years of relevant experience in engineering, design, project delivery, or technical leadership within the AEC industry.

• Significant experience in the design and delivery of data centers, mission-critical facilities, hyperscale facilities, colocation facilities, or other complex critical infrastructure projects.

• Demonstrated experience leading multidisciplinary technical teams on large and complex projects.

• Strong understanding of the complete project lifecycle, from feasibility and concept through detailed design, construction, commissioning, and handover.

• Demonstrated knowledge of critical infrastructure, including electrical, mechanical, controls, fire protection, civil, structural, and digital/BIM systems.

• Experience with projects delivered through EPC, design-build, traditional design-bid-build, or other integrated delivery models.

• Experience working with global and geographically distributed design and delivery teams.

• Proven ability to manage technical risks, interfaces, scope, quality, schedule, and client expectations.

• Experience supporting business development, proposals, technical presentations, and client pursuits.

• PMP or other relevant professional certification is preferred.

Why Join AECOM:

AECOM is a global leader in engineering, design, and construction services, offering exceptional career opportunities and a collaborative, high-performance work environment. We are committed to fostering the professional growth of our employees through leadership development, technical training, mentorship programs, and access to challenging, high-impact projects.

At AECOM, you will have the opportunity to lead and deliver complex, multidisciplinary projects. Our teams work together to shape a sustainable future, improve communities worldwide, and drive transformational outcomes for our clients.

Qualification:

• Bachelor’s degree in engineering, Architecture, Construction Management, or a related technical discipline.

At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.

What makes AECOM a great place to work

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.