Operations/Sr. Operations Analyst - Bank Account Opening/Call Backs/Wire Payments

The Citco Group Limited; Maharashtra; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Diversity and inclusion initiatives

Job summary

The Citco Group Limited in Mumbai, Maharashtra, is seeking a Treasury Operations professional to manage payment processing, SSI maintenance, and bank account onboarding while ensuring KYC/AML compliance and regulatory standards. The role involves coordinating with internal teams and banking partners to ensure accurate, compliant settlement and onboarding processes.

Ideal candidates will have strong attention to detail, risk awareness, and solid stakeholder management, with opportunities to grow

Qualifications

• Strong understanding of payment processing, wire transfers, SSI management, and bank account administration.
• Experience with bank account-opening documentation and banking relationship management.
• Knowledge of operational risk controls and verification processes, including callback procedures.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• Proficiency in treasury, banking, or payment-processing systems is preferred.

Responsibilities

• Create and maintain Standard Settlement Instructions (SSIs) within Citco's internal Payments/Treasury systems, always ensuring accuracy and completeness.
• Perform callback verification for newly established or amended SSIs to confirm authenticity and mitigate operational and fraud risk.
• Process and create wire payments through Citco's internal Payments/Treasury platforms in accordance with established controls, procedures, and authorization frameworks.
• Coordinate the end-to-end opening of new bank accounts across relevant jurisdictions, liaising with banking partners, internal stakeholders, and clients to gather required documentation.
• Review and validate account-opening documentation for completeness, accuracy, and regulatory compliance, including KYC/AML documentation, beneficial ownership records, and entity formation documents such as certificates of incorporation, board resolutions, and authorized signatory lists.
• Ensure adherence to applicable regulatory requirements, including FATCA, CRS, and local jurisdictional rules, across payment processing and bank account management activities.
• Ensure compliance with internal controls, operational procedures, and regulatory requirements across all payments and bank account management activities.
• Collaborate with internal stakeholders, banking partners, and operational teams to resolve queries, address exceptions, and support broader business requirements.

Skills

Payment processing

SSI management

Bank account administration

KYC/AML knowledge

Regulatory compliance

Stakeholder management

Attention to detail

Job description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

Job Description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About The Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver seamless client experience. The Middle Office Solutions (MOS) department provides an extensive suite of middle office solutions to clients within three main pillars: Trade Operations, Collateral Operations, and Treasury & Cash Management.

Responsibilities

Your Role:

• Create and maintain Standard Settlement Instructions (SSIs) within Citco's internal Payments/Treasury systems, always ensuring accuracy and completeness.
• Perform callback verification for newly established or amended SSIs to confirm authenticity and mitigate operational and fraud risk.
• Process and create wire payments through Citco's internal Payments/Treasury platforms in accordance with established controls, procedures, and authorization frameworks.
• Coordinate the end-to-end opening of new bank accounts across relevant jurisdictions, liaising with banking partners, internal stakeholders, and clients to gather required documentation.
• Review and validate account-opening documentation for completeness, accuracy, and regulatory compliance, including KYC/AML documentation, beneficial ownership records, and entity formation documents such as certificates of incorporation, board resolutions, and authorized signatory lists.
• Ensure adherence to applicable regulatory requirements, including FATCA, CRS, and local jurisdictional rules, across payment processing and bank account management activities.
• Ensure compliance with internal controls, operational procedures, and regulatory requirements across all payments and bank account management activities.
• Collaborate with internal stakeholders, banking partners, and operational teams to resolve queries, address exceptions, and support broader business requirements.

Qualifications

About You:

• 3–6 years of experience in treasury operations, payments, cash management, banking operations, or a related field.
• Strong understanding of payment processing, wire transfers, SSI management, and bank account administration.
• Experience of bank account-opening documentation and banking relationship management.
• Knowledge of operational risk controls and verification processes, including callback procedures.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities.
• Strong communication and stakeholder management skills.
• Proficiency in treasury, banking, or payment-processing systems is preferred.

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location. We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization. Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.