Operations Manager - Philanthropic Partnerships

ChangeInkk Foundation; New Delhi; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A philanthropic organization in New Delhi seeks an Operations Manager to streamline processes and manage donor relationships. The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience. Responsibilities include handling donor reporting, maintaining accurate records, and managing CRM data. Strong communication skills, attention to detail, and proficiency in data analysis tools are essential. This is a full-time role based in Delhi.

Qualifications

• 3-5 years of experience in a relevant field.
• Ability to work independently and collaboratively in a fast-paced environment.
• Outstanding attention to detail and processes.

Responsibilities

• Manage donor relationships and prepare reports for funding.
• Maintain donor records and compliance documentation.
• Capture data updates in CRM and generate reports.

Skills

Attention to detail

Analytical skills

Data structuring

Communication skills

Data visualization

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Operations Manager - Philanthropic Partnerships

Job Title: Operations Manager - Philanthropic Partnerships

Experience Required: 3-5 years

About The Convergence Foundation:

The Convergence Foundation (TCF) is an Indian philanthropic foundation established by Ashish and Manisha Dhawan in April 2021. TCF builds on their legacy of impactful philanthropy, including the founding of transformative institutions like Ashoka University and the Central Square Foundation.

Our mission is clear: to transform the lives of all Indians through rapid, sustained economic growth and inclusive development. To achieve this, we focus on 3 pillars: 1) Direct engines of economic growth that enable job creation, 2) Human capital development through education and employability, and 3) Development Enablers that strengthen the philanthropic ecosystem and improve state capacity.

In each area, TCF works on:

• Building pioneering institutions to address India's most complex socio-economic challenges.
• Shaping the larger ecosystem and sharing knowledge, insights and learning with other philanthropists, governments and key stakeholders.
• We believe that the government is the key actor for system change, and the role of philanthropy and nonprofits is to strategically support the government. The TCF Network includes 20+ organisations all working systemically with the government, committed to addressing specific areas of India's socio-economic development across our three pillars.
• (1) Economic Growth & Jobs – enabling India's direct engines of growth.
• (2) Human Capital – improving learning and employability outcomes.
• (3) Development Enablers – strengthening governance, state capacity, and philanthropy itself.

Position Overview:

We are seeking a dedicated and detail-oriented individual to join India's finest non-profit fundraising team as an Operations Manager. This role will be pivotal in streamlining internal processes. The ideal candidate will be a self‑motivated individual with attention to detail, strong analytical skills, ability to structure data, conduct research, and have good communication skills.

Key Responsibilities:

1. 1. Donor management and programme reporting
   • Take complete responsibility of data collection to support donor reporting.
   • Assist in preparing programme reports and communication products for donors.
   • Managing donor visits, meetings and events.
   • Ensure compliance with donor documentation and regulations.
   • Maintain updated records of donor contacts and relevant information.
2. 2. Building donor and prospect pipeline
   • Maintain donor trackers and provide insight into fundraising efforts.
   • Research prospects and assist in pipeline building.
   • Drive content collection for various prospect documents and pitch presentations.
3. 3. CRM Management
   • Capturing real-time updates in CRM – end‑to‑end data management.
   • Building and maintaining reports of prospects and founders.
   • Generate MIS and reports from CRM at regular intervals.

Qualifications:

• A Bachelor's degree in any discipline.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Outstanding attention to detail and processes.
• Strong data visualization and communication skills.
• Advanced proficiency in Microsoft Excel, PowerPoint and Word and other data analysis tools.

Location: Full‑time position based out of Delhi, India.