Operations Manager

Maersk Logistics & Services India Private Limited; Gurugram District; In loco; INR 900.000 - 1.300.000; Tempo pieno

Descrizione del lavoro

Maersk in Gurugram, India seeks a seasoned Warehouse Operations Manager to lead day-to-day warehouse activities, including sorting, grading, and dispatch, while ensuring stock accuracy and timely deliveries.

You will manage cold chain processes, monitor vendor performance, and drive improvements to reduce costs and waste. Strong SAP experience and leadership are essential.

Competenze

• Bachelor's degree in a related field is preferred.
• 6–8 years of warehouse/logistics experience, preferably FMCG.
• Experience with cold chain operations and high-volume warehousing.
• Knowledge of SAP or similar ERP systems for billing and operations.

Mansioni

• Oversee day-to-day warehouse operations including sorting, grading, transformation, and dispatch of products.
• Ensure inventory accuracy and maintain stock control, with daily audits.
• Identify and liquidate damaged/expired inventory per SOP and SLA.
• Coordinate with vendors for resources and monitor performance.
• Track productivity and implement waste-reducing improvements.
• Manage costs and drive process efficiency.
• Ensure KPIs with customers are met and present reports in daily reviews.
• Process vendor bills per PR/PO in SAP and maintain documentation.

Conoscenze

Leadership

Coordination

Problem-solving

Communication

Operational reporting

Formazione

Bachelor's degree in Supply Chain / Logistics / Business Administration

Strumenti

SAP

Descrizione del lavoro

Key Responsibilities

• Oversee day-to-day warehouse operations including sorting, grading, transformation, and dispatch of products. Ensure timely delivery and stock availability for all dark stores.
• Manage complete warehouse operations including cold chain processes while ensuring quality standards and SOP compliance within defined cut-off timelines.
• Ensure inventory accuracy and maintain proper stock control processes. Monitor stock levels and share daily stock audit reports with relevant stakeholders.
• Ensure timely identification and liquidation of damaged and expired inventory as per SOP and customer SLA.
• Coordinate with vendors to ensure timely availability of operational resources such as contract associates, security personnel, and transportation facilities. Monitor vendor performance and ensure service delivery as per agreed requirements.
• Track productivity across warehouse processes and implement improvements to minimize operational waste.
• Manage operational efficiency to control variable costs and improve process performance.
• Ensure daily KPIs agreed with customers are achieved and present operational performance reports during daily review meetings.
• Ensure timely processing of vendor bills as per PR/PO process in SAP and maintain proper documentation.

Qualifications

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or a related field (preferred).
• 6–8 years of experience in warehouse or logistics operations, preferably in FMCG, grocery, or fresh produce supply chains.
• Experience in handling cold chain operations and high-volume warehouse environments.
• Strong knowledge of inventory management, warehouse processes, and vendor coordination.
• Familiarity with SAP or similar ERP systems for billing and operational processes.
• Strong leadership, coordination, and problem-solving skills.
• Good communication and operational reporting abilities.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains.

As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people.

With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.

For more information click here. All the way.