Operations Expert, AVP

Deutsche Bank AG; Bengaluru; On-site; INR 3,000,000 - 4,200,000; Full time

Benefits offered by this job

Leave policy

Parental leave

Childcare reimbursement

Certification sponsorship

Employee assistance program

Hospitalization insurance

Life insurance

Health screening

Job summary

Deutsche Bank AG in Bangalore seeks an Operations Expert at AVP level to drive daily deliverables, KPI compliance, and process improvements. You will coordinate MIS reviews, prepare dashboards, and manage risk within listed derivatives operations while collaborating with global teams and regulators.

Strong communication and leadership in a fast-paced environment are essential. The role emphasizes problem solving, balancing quality and efficiency, and contributing to global projects aligned with

Qualifications

• Working knowledge and hands on experience on Listed Derivatives Futures & Options functioning.
• Cleared OTC business and market knowledge would be added advantage.
• Min 8-12 Years of experience in Listed Derivatives.
• Experience in handling teams, regionally and virtually.
• Basics of KYC requirement, on boarding requirements for a new client.
• Knowledge on OMNIBUS & Segregated accounts.
• Well-versed in use of Microsoft Office
• Knowledge of required exchange systems and interfaces.
• Ability to turn around BAU accurately, even under tight deadlines, with agility for problem solving.
• Good communication and interpersonal skills.
• Willingness to take on responsibility and learn new tasks to guide the team even at ground levels.
• Flexibility in working hours and following of Firm policies & guidelines regarding work / shift and coverage requirements.

Responsibilities

• Ensure all daily deliverables are complete as per SLA.
• Completeness of task as per the KPI.
• Focus on quality (‘Right time, First Time).
• Review of MIS, Out Going External Emails, Work Allocation.
• Ensures timely response and action of queries received.
• Managing and escalation of aged / high value breaks with estimated potential or actual impact.
• Preparation of daily, weekly, and monthly dash boards including plans for internal reviews, audits, and walkthroughs.
• Conducting of root cause analysis and documentation to ensure fixing of issue at source.
• Partnering with teams upstream and end users for timely break resolution through identification of weaknesses/insufficiencies in the processes and controls due to changes in operating environment.
• F2B understanding from a system and process perspective whilst understanding the impact of market trends on process flows.
• Running daily team huddles on staffing, adequacy of procedures and controls alongside priorities for the day.
• Identify training needs for team with partnership of the VP to improve performance, team knowledge of common errors and how to avoid/correct, cross training/back-up planning, seating, equipment, and technology.
• Contributes to global projects and business objectives.
• Working on feedback and improvement areas provided by the VP during the monthly 1:1 Tracking and closures of any open and risk accepted Self-Identified Issues.

Skills

Listed Derivatives knowledge

Microsoft Office

Communication skills

AI tools for productivity

Team leadership

Education

Commerce background

Tools

GMI

Clearvision

FIA Docs

Atlantis

Consensys

Job description

Job Description

Job Title: Operations Expert

Corporate Title: Assistant Vice President

Location: Bangalore, India

Role Description Operations is responsible for driving the planning and the day-to- day management of the business to align with the bank's mission and strategic goals. Operations set the direction and manage performance to bank targets with a focus on continual performance improvement. Work includes: Identifying and prioritizing product and service improvement opportunities and creating plans for implementation Utilising comprehensive knowledge of the company's internal operations to develop forward- looking focus for business Supporting bank strategy, proactively identifying and managing areas of risk Maintaining relationships with relevant internal and external stakeholders including regulators, market vendors and internal divisions Communicating changes to operational requirements and their impact on relevant processes and controls

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Ensure all daily deliverables are complete as per SLA.
• Completeness of task as per the KPI.
• Focus on quality (‘Right time, First Time).
• Review of MIS, Out Going External Emails, Work Allocation.
• Ensures timely response and action of queries received.
• Managing and escalation of aged / high value breaks with estimated potential or actual impact.
• Preparation of daily, weekly, and monthly dash boards including plans for internal reviews, audits, and walkthroughs.
• Conducting of root cause analysis and documentation to ensure fixing of issue at source.
• Partnering with teams upstream and end users for timely break resolution through identification of weaknesses/insufficiencies in the processes and controls due to changes in operating environment.
• F2B understanding from a system and process perspective whilst understanding the impact of market trends on process flows.
• Running daily team huddles on staffing, adequacy of procedures and controls alongside priorities for the day.
• Identify training needs for team with partnership of the VP to improve performance, team knowledge of common errors and how to avoid/correct, cross training/back-up planning, seating, equipment, and technology.
• Contributes to global projects and business objectives.
• Working on feedback and improvement areas provided by the VP during the monthly 1:1 Tracking and closures of any open and risk accepted Self-Identified Issues.

Experience / Requirements

• Working knowledge and hands on experience on Listed Derivatives Futures & Options functioning.
• Cleared OTC business and market knowledge would be added advantage.
• Min 8-12 Years of experience in Listed Derivatives.
• Experience in handling teams, regionally and virtually.
• Basics of KYC requirement, on boarding requirements for a new client.
• Knowledge on OMNIBUS & Segregated accounts.
• Well-versed in use of Microsoft Office
• Working knowledge of GMI, Clearvision, FIA Docs, Atlantis, Consensys, etc. related systems.
• Knowledge of required exchange systems and interfaces.
• Ability to turn around BAU accurately, even under tight deadlines, with agility for problem solving.
• Good communication and interpersonal skills.
• Willingness to take on responsibility and learn new tasks to guide the team even at ground levels.
• Flexibility in working hours and following of Firm policies & guidelines regarding work / shift and coverage requirements.

Qualifications

• Background in Commerce Working experience in same of similar business line.
• Also, ref to description mentioned in previous sections of Duties & Responsibilities, Experience / Requirements.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we’ll support you

Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information: https://www.db.com/company/company.html We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities. Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division. Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security. More information at: Deutsche Bank Careers (db.com)

We welcome applications from all people and promote a positive, fair and inclusive work environment.