Operations Executive - Maihar

TECH XR; Maihar; On-site; INR 150,000 - 240,000; Full time

Job summary

TECH XR centers seek enthusiastic individuals to handle Virtual Darshan experiences using AR/VR technology, guiding customers through immersive sessions and collecting feedback.

You will assist customers at our centers, explain product details, and coordinate with the technical team for device issues, while maintaining daily footfall and feedback records to ensure a superior customer experience.

Qualifications

• Customer-focused mindset with proactive approach.
• Ability to stay calm in a fast-paced environment.
• Willingness to work weekends/holidays.

Responsibilities

• Assist customers at our centers.
• Guide customers through the process of using the VR equipment smoothly.
• Coordinate with the technical team in case of device issues or malfunctions.
• Maintain records of daily footfall and customer feedback.
• Provide an excellent customer experience from entry to exit.

Skills

Customer service

VR equipment handling

Polite & professional

Problem solving

Tools

Scheduling software

Job description

We are a pioneering organization bringing spirituality and technology together by offering Virtual Darshan through AR/VR technology. Our mission is to make divine experiences accessible to devotees worldwide by onboarding temples and trust members to our innovative platform.

Job Overview:

Join us in bringing the power of Virtual Reality to our centers. We're looking for enthusiastic individuals to handle VR devices, explain product details, guide patients through immersive experiences, and collect meaningful feedback.

Key Responsibilities:

• Assist customers at our centers.
• Guide customers through the process of using the VR equipment smoothly.
• Coordinate with the technical team in case of any device issues or malfunctions.
• Maintain records of daily footfall and customer feedback.
• Provide an excellent customer experience from entry to exit.

Requirements:

• Tech-friendly and comfortable using VR equipment (training will be provided).
• Polite, well-groomed, and professional appearance.
• Customer-focused mindset with a proactive approach.
• Ability to stay calm and courteous in a fast-paced environment.
• Basic computer knowledge to manage records or scheduling (if required).
• Flexible with working hours, including weekends and holidays if needed.