Operations Engineer

Accenture in India; Bengaluru; Hybrid; INR 850,000 - 1,400,000; Full time

Job summary

Accenture in India seeks an experienced Operations Engineer to manage and optimize Splunk environments across observability, logs, metrics, and traces. You will develop, configure, and maintain dashboards, alerts, and runbooks to support high availability, performance, and security of production systems.

The role requires strong scripting in Python, SPL, and cloud exposure (AWS/Azure/GCP). You will automate routine tasks, troubleshoot OTEL agent issues, and collaborate with technical towers to

Qualifications

• Strong experience with Splunk Observability, Splunk Cloud & Splunk ITSI environments.
• Expertise in Python scripting and SPL queries.
• Knowledge of cloud platforms (AWS, Azure, GCP), Terraform, and DevOps pipelines.
• Experience with data onboarding, parsing and field extractions.
• Familiarity with Automation/Agentic AI.

Responsibilities

• Development and administration of Splunk Observability, Splunk Cloud & ITSI environments.
• Manage dashboards, alerts, and reports for operational insights.
• Configure and manage data ingestion from logs, metrics, and traces.
• Perform health checks and troubleshoot OTEL agent communication issues.
• Automate routine tasks and prepare Runbooks/SOPs.
• Collaborate with technical teams to tune monitoring parameters.

Skills

Splunk Observability

Splunk Cloud

Splunk ITSI

Python

SPL Queries

Cloud Platforms

Terraform

DevOps

Data onboarding

OpenTelemetry

Kubernetes

Docker

Automation/AI tooling

ITIL

SNOW incident mgmt

Network monitoring

Communication

Education

15 years full time education

Tools

Splunk Observability

Splunk Cloud

Splunk ITSI

Kubernetes

Docker

OpenTelemetry

Terraform

AWS

Azure

GCP

Job description

Project Role : Operations Engineer

Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.

Must have skills : Splunk Administration

Good to have skills : NA

Minimum 2 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Job Summary:

As a Splunk Enterprise and Observability Developer, you will be responsible for managing, developing, configuring, and optimizing Splunk environments to ensure high availability, performance, and security. You will support observability solutions across infrastructure, applications, and services, enabling proactive monitoring and troubleshooting for business-critical systems.

Roles & Responsibilities:

• Development and Administration of Splunk Observability, Splunk Cloud & Splunk ITSI environments.
• Manage dashboards, alerts, and reports for operational insights.
• Configure and manage data ingestion from multiple sources (logs, metrics, traces).
• Perform Health check and Troubleshoot OTEL agent communication issues
• Automate routine tasks using scripts, Agent AI
• Prepare Runbooks and SOP documentation
• Collaborate with technical towers and configure monitoring parameters as per request.

Professional & Technical Skills:

Must Have Skills:

• Strong experience on Splunk Observability, Splunk Cloud & Splunk ITSI environments.
• Expertise in scripting preferably Python and SPL queries
• Knowledge of Cloud platforms (AWS, Azure, GCP), Terraform, DevOps pipeline
• Knowledge of data onboarding, parsing, and field extractions.
• Knowledge in Automation/Agentic AI

Good To Have Skills:

• Exposure to container monitoring (Kubernetes, Docker) and OpenTelemetry.
• Understanding of ITIL processes and SNOW incident management workflows.
• Knowledge on Network monitoring tools
• Good communication