Operations Controlling Manager, HQC

Blue Dart; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Great Place to Work Certification

Competitive pay & rewards

Global career paths

Comprehensive medical cover

Job summary

Blue Dart Express Limited in Mumbai seeks an Operations Controlling Manager to ensure cost analysis, budgeting, and KPI tracking across the operations network. You will align with strategic cost objectives and collaborate with Operations, regional management, and Finance to drive efficiency.

The role emphasizes robust forecasting, governance, and a proactive approach to optimize Direct Costs while supporting multiple cost-saving initiatives for improved productivity and commercial KPIs.

Qualifications

• Graduate/Post Graduate with strong analytical skills and Financial Management certification.
• 5–8 years of experience in planning, budgeting, MIS and analysis.
• Proven expertise in financial planning and controlling.

Responsibilities

• Provide Operations Cost MIS, reporting and analysis aligned with cost targets.
• Drive cost management and control of direct costs across locations.
• Identify and pursue cost-saving opportunities with central and regional teams.
• Support cost forecasting and variance analysis with business, IT and controlling teams.
• Lead cost-related initiatives across First, Last and Middle Mile operations.

Skills

Analytical skills

Strategic Thinking

Collaboration

Problem-Solving

Adaptability

Education

Graduate/Post Graduate in Finance

Chartered Accountant (CA) / CMA / MBA in Finance

Tools

SAP

Oracle

Job description

About DHL Blue Dart Express India

Operations Controlling Manager

Function

Finance

Reports To

Operations Controller

Location

Head Office, Mumbai

Travel Required

25% þ 50% 75%

About DHL Blue Dart Express India

Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage, and communications business, since May 2004.

Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.

We are proud to be consistently ranked among India’s Top 100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.

If you are looking to join a purpose-led, people-first, company that shapes India’s supply-chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional, succession planning and global career paths, and strong culture of recognition.

Position Overview

The Operations Controlling Manager will support Operations Controlling for achievement of Operations cost deliverables by ensuring cost analysis and KPIs tracking, cost forecasts, reporting, while aligning with Blue Dart's strategic cost related objectives. This role involves sound understanding of operations cost drivers, accounting and financial systems, in order to drive operational efficiency in achieving cost deliverables working closely working with Operations, regional management, finance & accounts and other related functions in the country and DHL Group.

Job Purpose

To support direct cost deliverables at country, regional, branch and area level, ensuring robust cost analysis, management and control, planning & forecasting and effective cost governance aligned with country goals and objectives. To work closely with the Operations team at HQC and Regional levels to track, monitor and align Operations and Cost KPIs for delivery as per plan in improvement of productivity and commercial KPIs

Key Roles & Responsibilities

Operations Cost MIS : Reporting and analysis

• Ensure reporting and MIS in line with the targets for improvement
• Support and drive cost management and control of Direct Costs
• Pursue cost saving opportunities working closely with Operations, Controlling, Systems, and other teams at central and regional level.
• Work closely with Operations team in tracking and improving productivity improvement initiatives
• Support operations teams in carrying out all cost saving projects and initiatives

Cost Forecasting

• Develop formats and reporting processes for cost forecasts including mid-month cost forecasts based on revenue forecasts and volumes development across the locations
• Support in budget preparation and variance analysis with business, IT and controlling teams.
• Generate reports for variances in cost forecasts and work to meet the planned cost saving deliverables
• Work with operations teams in cost related initiatives in the areas of First Mile, Last Mile and Middle Mile costs – including Pickup and Delivery, Sorting costs, Ground Network for Ground and Air products, Hub related sorting, Handling and Clearing, Network Supplies and all such costs related to middle mile except for aviation related costs;

Team Leadership & Development

• Lead, mentor, and evaluate the cross-functional teams to ensure alignment with organizational objectives and building a robust revenue discipline to meet deliverables.
• Foster a performance-driven culture by setting clear goals, providing continuous feedback, and identifying training opportunities.

Qualifications & Experience

Education:

• Graduate/Post Graduate (Well Experienced), Chartered Accountant (CA), Cost Accountant (CMA), or MBA in Finance
• Analytical skills, Certification in Financial Management

Experience:

• 5 to 8 years of experience including in planning and budgeting, MIS and analysis
• Proven expertise in financial planning and controlling.

Skills & Capabilities

Technical Skills:

• Advanced proficiency in ERP systems like SAP or Oracle.
• Expertise in financial modelling, data analytics, and reporting tools.

Key Competencies

• Strategic Thinking: Ability to align financial KPIs with broader organizational strategies.
• Collaboration: Strong interpersonal skills for cross-functional engagement.
• Adaptability: Thrive in a fast-paced, dynamic financial landscape.
• Problem-Solving: Advanced analytical skills to address financial and operational challenges.

Key Performance Indicators

KRAs

KPIs

Cost and Margin related Targets

Achievement of cost and margin related targets.

Planning and Forecasting

Accuracy in Cost Forecasts

Why join DHL Blue Dart?

When you join us, you’re not just taking a job—you’re becoming part of a purpose-led movement that’s reshaping the future of logistics across India and the world. At Blue Dart, we don’t just deliver parcels—we deliver excellence, innovation, and opportunity every day.

Here’s what makes us stand out:

• Great Place to Work Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
• Competitive pay and performance-linked rewards that truly recognize your impact.
• Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
• Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
• A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
• Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
• The pride of working with India’s most awarded logistics brand, trusted by millions and driven by purpose.

This is your chance to do meaningful work, build a career without borders, and thrive in a company that’s not just a logistics leader—for a Great Place to Work. Come grow with us.

Disclaimer

At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).

Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.

Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to [e-mail].