Operations Associate

EY; Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

EY in Mumbai is seeking an Associate-Operations within the Risk Management CoE (RM CoE) to support vendor onboarding, engagement handling, and risk management processes. The role offers exposure to cross-functional teams and optimization of RM workflows within the CBS operations.

The candidate will work under EY methodology, ensuring timely completion of tasks, proper documentation, and adherence to ethical standards while supporting EY's growth and client service quality.

Qualifications

• Graduate (any discipline) or above.
• 2 years of experience in relevant roles.
• Experience in risk management, vendor onboarding and RM CoE processes.

Responsibilities

• Handle vendor onboarding requests end-to-end with proper documentation.
• Be responsible for delivering high quality work in line with EY methodologies.
• Coordinate with engagement teams and requestors to resolve issues and maintain records.
• Maintain and update vendor and engagement-related trackers/databases.

Education

Master of Commerce

Master of Business Administration

Bachelor of Business Administration

Bachelor of Computer Applications

Bachelor of Commerce

Master of Computer Applications

Bachelor of Technology in Computer Science

Job description

Job Summary

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that its your career and Its yours to build which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The Opportunity

The opportunity: Associate-Operations-Operations-CBS - RM - PROJ & OPERATIONS - Mumbai

Operations

Our enablement functions help everyone at EY operate more efficiently. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY's growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Admin, Brand, Marketing and Communications, Quality and Risk Management.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. We aim to develop outstanding leaders who team to deliver on our promises to all of our stakeholders, besides playing a critical role in building a better working world for our people, clients and communities.

Your key responsibilities Technical Excellence

• The Risk Management Centre of Excellence (CoE) team supports compliance and risk management, vendor onboarding, and engagement-related processes including third-party approvals and documentation. This role provides exposure to quality and risk management operations, engagement handling, and coordination with internal stakeholders while working closely with engagement teams. Job Specification:
• Graduate (any discipline) or above
• 02 years of experience Roles and Responsibilities:
• To handle vendor onboarding requests and manage RM COE service requests end-to-end, ensuring timely completion, escalations, proper documentation, and adherence to defined procedures, timelines and ethical standards.
• Be responsible for delivering highest quality on every task assigned in line with the EY methodology and the expectations of the engagement teams
• Execute & deliver high quality work as per RM CoE defined procedures
• Build knowledge about risk management which includes understanding significant business processes, and other risks specific to a clients business
• Coordinate with engagement teams and requestors regularly to resolve issues, maintain records, and support smooth process execution.
• Drive quality and process improvement by identifying issues early, escalating where needed, and suggesting efficiency enhancements across requests.
• Assist in reviewing vendor onboarding documentation, support validation of third-party details and risk considerations before onboarding to ensure completeness and compliance with RM policies and requirements.
• Maintain and update vendor and engagement-related trackers/databases

Skills and qualifications Qualification

• Master of Commerce
• Master of Business Administration
• Bachelor of Business Administration
• Bachelor of Computer Applications
• Bachelor of Commerce
• Master of Computer Applications
• Bachelor of Technology in Computer Science

Experience

• Risk Management (0-2 years)

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach.