Operational Risk Management Professional

Mployee.me; Mumbai; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Mumbai, India-based Senior Analyst AVP role in Operational Risk Management (ORM) to support the Business Supervisory Office (BSO) and oversee non-financial risks, conduct and regulatory developments for the US Private Banking business.

You will perform QA reviews of OR forms, track incidents, develop governance MI and dashboards for risk forums, and drive process improvements and automation across risk controls in a collaborative, multi-line environment.

Qualifications

• Strong understanding of Operational Risk Management frameworks (RCSA, issue/findings management, event management).
• Drafting and maintaining policies, procedures, and control documentation.
• Experience in risk reporting and MI, dashboards for governance presentations.
• Knowledge of regulatory expectations for non-financial risks and control environments.
• Excellent stakeholder management and cross-line collaboration (1st/2nd Line).
• Ability to coordinate with multiple stakeholders and manage end-to-end projects.

Responsibilities

• Provide support in overseeing the ORM Framework and manage non-financial risks, conduct and regulatory matters for US Private Banking.
• Perform QA reviews of OR forms submitted by 1LoD; assess incidents for EMAPP reporting and escalate as needed.
• Maintain centralized Operational Risk incident tracker; develop MI, event analysis and presentations for Risk Forums.
• Identify opportunities to enhance processes and controls; leverage automation to improve efficiency and strengthen risk controls.

Skills

ORM framework

RCSA

Issue & findings management

Event management

MI & dashboards

Stakeholder management

Job description

Job Summary

Job Title: Operational Risk Management (ORM), Senior Analyst - AVP

Location: Mumbai, India

Responsibilities

• As an ORM Senior Analyst supporting the Business Supervisory Office (BSO), you will provide support in overseeing the Operational Risk Management Framework and proactively manage a range of operational risks inherent to the business including non-financial risks, conduct and control matters and regulatory developments relevant to the U. S. Private Banking business.
• Perform quality assurance reviews of Operational Risk (OR) forms submitted by 1LoD, ensuring accuracy, completeness, and compliance with governance standards; assess incidents to determine applicability for Event Management (EMAPP) reporting and drive appropriate escalation where required.
• Maintain and oversee the centralized Operational Risk incident tracker, ensuring accurate recording, monitoring, and timely follow-up of risk events and remediation actions, while developing high-quality management information (MI), including event analysis and presentations for Risk Forums to support informed decision-making.
• Identify opportunities to enhance existing processes and controls, including leveraging automation to improve efficiency, strengthen the control environment, and drive consistency in risk management practices.

Qualifications

• Strong understanding of Operational Risk Management frameworks, including RCSA, issue and findings management, event management, and remediation tracking with the ability to apply these effectively in a dynamic business environment
• Drafting and maintaining policies, procedures, and control documentation, ensuring consistency with internal governance standards and regulatory requirements.
• Proven experience in risk reporting and management information (MI), including preparation of dashboards, governance materials, and presentations for senior stakeholders
• Solid knowledge of regulatory expectations, non-financial risks, and control environments, with the ability to interpret and apply evolving regulatory requirements to business processes
• Strong stakeholder management and communication skills, with experience working collaboratively across 1st and 2nd Line of Defence teams and effectively escalating and managing emerging risk issues.
• Ability to co-ordinate with multiple stakeholders and manage projects/tasks on an end-to-end basis

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