Openshift Senior Engineer

Wipro; Chennai; On-site; INR 1,200,000 - 2,100,000; Full time

Job summary

Wipro Limited in India seeks a DevOps professional with 5–8 years of hands-on experience in OpenShift, CI/CD, and cloud infrastructure. You will drive CI/CD adoption, architect DevOps frameworks, select tooling, and oversee deployment pipelines across Windows and Linux environments.

The role requires scripting prowess (PowerShell, Python, shell), experience with monitoring tools, and strong service desk awareness.

Qualifications

• Experience in containerized OpenShift or cloud infrastructure setup and maintenance at L3 level.
• Troubleshooting/maintenance of apps on Windows/Linux servers or container infrastructure.
• Experience enabling and maintaining apps on Windows/Linux infrastructure.
• Experience with automation/low-code tech (Automation Anywhere, Appian Boardwalk) or similar.
• Hands-on scripting with PowerShell, Python, Linux scripting, Ansible.
• Experience with application monitoring tools (AppDynamics, Splunk).
• Linux app server experience (Apache, Tomcat) and shell scripting.
• Familiarity with SDLC and CI/CD toolchains; knowledge of ServiceNow and JIRA.
• IT support qualifications and patch management knowledge.

Responsibilities

• Drive technical solution support to align CI/CD of applications.
• Design and define DevOps architecture/framework per client needs.
• Select tools and platforms aligned to client requirements.
• Create deployment model for validation, testing, monitoring, and resources.
• Define and manage infrastructure per supported code needs.
• Manage DevOps pipeline from planning to release and monitoring.
• Assist coding and scripting to connect code with OS and prod infra.
• Ensure application configuration onboarding from planning to release.
• Integrate security across the DevOps lifecycle.

Skills

CI/CD pipelines

DevOps architecture

Scripting

Troubleshooting

Team management

Customer support

Education

IT Support qualifications/training

Tools

OpenShift

AppDynamics

Splunk

ServiceNow

JIRA

Ansible

PowerShell

Python

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Band B2

• experience in containerized open-shift or cloud infrastructure setup and maintenance as a Level 3 expert
• Experience in troubleshooting/maintenance of applications on Windows/Linux servers or containerized open-shift or cloud infrastructure with interest in growing in Infrastructure architecture and middleware responsibilities
• Experience in enabling and maintaining products on Windows/Linux infrastructure with exposure to containerized open-shift or cloud infrastructure
• Experience with automation or lo-code technologies (Automation Anywhere, Appian Boardwalk, or other automation technologies)
• Expert hands on scripting experience with PowerShell, Python, Linux Scripting, Ansible, etc.
• Experience is setting up Application Monitoring implementation (AppDynamics, Splunk, etc.)
• Must have Linux app server (Apache, Tomcat, etc.) and Linux shell script/troubleshooting experience
• Experience with the entire software development lifecycle (SDLC) and CI/CD pipeline tools
• Hands-on experience with tools like ServiceNow and JIRA
• IT Support based qualifications / training
• Patch Management

Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall DevOps architecture / framework to for a project/ module delivery as per the client requirement
  • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer s requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT infrastructure as per the requirement of the supported software code
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure on boarding application configuration from planning to release stage
  • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
• Provide customer support/ service on the DevOps tools
  • Timely support internal & external customers escalations on multiple platforms
  • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
  • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
  • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved
  • Provide knowledge transfer, sharing best practices with the team and motivate
• Team Management
  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team
    • Train direct reportees to make right recruitment and selection decisions
  • Talent Management
    • Ensure 100% compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Incase of performance issues, take necessary action with zero tolerance for will based performance issues
    • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
    • Exercise employee recognition and appreciation

Deliver

No. Performance Parameter Measure

1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation

2. CSAT Manage service tools Troubleshoot queries Customer experience

3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

Mandatory Skills: OpenShift.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.