Opening For CMM5 ITES Customer Contact Comms Associate-Voice

Staffing Services; Mumbai; On-site; INR 180,000 - 240,000; Full time

Job summary

Staffing Services in Mumbai is seeking a detail-oriented professional to join our team. The role emphasizes problem-solving, adaptability, and quick learning as you handle routine tasks with guided instructions.

You will collaborate with your immediate team and supervisor, receiving clear, step-by-step guidance. This position may require rotational shifts and a disciplined, individual contributor mindset within a focused scope of work.

Qualifications

• Proven ability to solve routine problems using established guidelines.
• Ability to adapt to changing tasks and instructions with a positive attitude.
• Strong attention to detail to ensure accuracy in daily tasks.
• Willingness to learn quickly and apply new concepts.
• Comfort working within a team and following guidance from supervisors.

Responsibilities

• Solve routine problems largely through precedent and guidance.
• Interactions are within your team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and new assignments.
• The decisions you make would impact your own work.
• You will be an individual contributor as part of a team with a focused scope of work.

Skills

Problem-solving

Adaptability

Attention to detail

Quick learning

Team collaboration

Job description

Problem-solving skills.
Adaptable and flexible.
Detail orientation.
Agility for quick learning.
Ability to work well in a team .

Role & responsibilities:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  Your expected interactions are within your own team and direct supervisor.
  You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
  The decisions that you make would impact your own work.
  You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
  Please note that this role may require you to work in rotational shifts.