Oliver Wyman - IMEA iProcurement Administrator - Gurugram – Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda‑setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies.
iProcurement Administrator – based out of Gurugram – joins our India office and is part of the IMEA team. The role requires a highly organized, professional administrator who serves as the first point of contact for stakeholders, delivering efficient day‑to‑day operations and VIP support & service. The ideal candidate has excellent communication, friendly demeanor, and strong multitasking ability.
Key Responsibilities
- Inbox management for departmental mailbox
- Respond to mail with a professional demeanor and direct to appropriate person or department
- Process invoices through the iProcurement system for multiple departments and project teams across IMEA
- Maintain detailed budget tracker with invoice and payment details
- Develop strong working relationships with the Finance and iProcurement teams to ensure smooth payment processing
- Support iProcurement Specialist with information & stakeholder management as required
- Escalate payment holds by liaising with relevant stakeholders to address roadblocks
- Answer, screen, and forward incoming mail and inquiries promptly and professionally to create a positive first impression
- Work closely with stakeholders to ensure vendor process has been fulfilled and elevate any roadblocks that may delay contracted payment terms
- Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions
- Invoice processing – raising requisitions/PO
- Serve as point of contact for escalating employee issues with iProcurement
- Act as liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns
Soft Skills
- Attention to detail
- Flexible and goal oriented
- Exceptional written and spoken English, with impeccable grammar and communication skills
- Excellent organizational and multitasking abilities
- Strong interpersonal skills and a confident, professional demeanor
- Ability to work independently and collaboratively within a team environment
- Proactive thinking and creative problem‑solving skills to efficiently handle unexpected situations and find innovative solutions
- Act as first point of contact to troubleshoot basic iProcurement issues for stakeholders & employees
Technical Skills
- Strong proficiency in Word, PowerPoint, Excel, and Outlook
- Knowledge of Oracle systems is a plus
- Knowledge of iProcurement or similar payment platforms
Experience Required
- Minimum 3 years’ experience in a corporate position
- Experience in financial services, management consultancy, or professional services is a plus
Why Join Us at Oliver Wyman?
At Oliver Wyman, we lead with heart. We love what we do and have fun while we do it. We strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact, be brave and achieve the amazing with us.
Benefits
- Self‑starting, motivated, energetic, entrepreneurial culture
- Common aspiration to have an impact, leave a legacy, and change the world
- Environment where every member is encouraged to voice opinions
- Commitment to remove artificial barriers to opportunity, fostering meritocracy
- Support for work‑life balance and sensitivity to personal time
- Flexible, project‑based business allowing career breaks for personal or family reasons
- Respect for sustainable workload and emphasis on output rather than input
EEO Statement
Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, including remote flexibility, while fostering collaboration in the office. All colleagues are expected to be onsite with clients at least three days per week and participate in at least one “anchor day” per week.