Officer, Branch Relationship Manager, Growth, Consumer Banking Group

DBS Bank; Kakinada; On-site; INR 400,000 - 560,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Dynamic environment

Job summary

DBS Bank in Kakinada seeks a Product Sales professional to build strong customer relationships and understand financial needs. You will cross-sell banking products, work with the sales team to meet branch goals, and ensure superior service during every customer interaction.

The role emphasizes relationship development, proactive problem-solving, and accurate record-keeping to support DBS Bank's consumer banking objectives in a dynamic branch environment.

Qualifications

• Minimum 3 years of experience in a customer-facing role within banking or financial services.
• Strong interpersonal and communication skills with the ability to build rapport and engage customers.
• Demonstrated sales and negotiation skills with a track record of achieving sales targets.
• Proficient in data analysis and problem-solving to identify growth opportunities.
• Ability to work collaboratively in a team and contribute to branch success.
• Commitment to exceptional customer service and deep product knowledge.

Responsibilities

• Develop and maintain strong relationships with customers to understand financial needs and provide tailored solutions.
• Proactively identify growth opportunities and cross-sell relevant products and services to expand the customer base.
• Collaborate with the sales team to achieve branch-level sales targets and contribute to overall growth of the consumer banking group.
• Provide exceptional customer service and ensure a seamless banking experience for customers.
• Actively participate in branch-level initiatives and contribute to the bank's strategic objectives.
• Maintain accurate records and documentation related to customer interactions and transactions.

Skills

Customer facing

Interpersonal skills

Sales targets

Data analysis

Team collaboration

Customer service

Job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions
• Proactively identify growth opportunities and cross-sell relevant products and services to expand the customer base
• Collaborate with the sales team to achieve branch-level sales targets and contribute to the overall growth of the consumer banking group
• Provide exceptional customer service and ensure a seamless banking experience for customers
• Actively participate in branch-level initiatives and contribute to the implementation of the bank's strategic objectives
• Maintain accurate records and documentation related to customer interactions and transactions

Requirements

• Minimum 3 years of experience in a customer-facing role within the banking or financial services industry
• Strong interpersonal and communication skills with the ability to build rapport and effectively engage with customers
• Demonstrated sales and negotiation skills, with a track record of achieving sales targets
• Proficient in data analysis and problem-solving to identify growth opportunities and provide customized solutions
• Ability to work collaboratively in a team environment and contribute to the overall success of the branch
• Commitment to providing exceptional customer service and a deep understanding of the bank's products and services

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Location

Kakinada

Job

Product Sales

Schedule

Regular

Employee Status

Full time