OEM Program Manager

myKaarma; Dadri; On-site; INR 80,000 - 1,00,000; Full time

Job summary

A leading SaaS solutions provider in India is seeking an OEM Program Manager to oversee OEM certification engagements and strategic partnerships. The ideal candidate will have over 5 years of experience in program management within the automotive industry, strong technical problem-solving skills, and excellent communication abilities. Join us to drive innovation in the automotive service sector.

Benefits

Flexible Work Environment

Generous vacation time

Unlimited snacks or refreshments onsite

Qualifications

• 5+ years of experience in program/project management, specifically within the automotive industry and SaaS applications.
• Proven experience working on applications used in the automotive industry.
• Strong project management skills to manage relationships with multiple car manufacturers.
• Excellent problem-solving skills and ability to navigate technical issues.
• Strong communication and presentation skills for representing the company.

Responsibilities

• Manage OEM certification engagements and strategic partnerships.
• Align deliverables with OEM Account Executives, product marketing, and engineering teams.
• Identify and resolve issues related to APIs, reports, sales, and configurations.
• Develop operational reporting and data analytics for OEM clients.
• Represent the company in business review meetings with manufacturers.

Skills

OEM Program Management

Stakeholder Collaboration

Technical Problem-Solving

Enterprise Reporting and Data Management

System Analysis

Business Representation

Process & Methodology Development

Continuous Improvement

Salesforce Management

Risk & Budget Oversight

Innovation & Alignment

Education

Bachelor's degree in Engineering

Tools

Jira

Asana

Monday.com

Job description

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Role Description

As an OEM Program Manager at myKaarma, you will play a crucial role in managing projects with multiple stakeholders, particularly focusing on OEM certification engagements and unique partnerships that drive new revenue. This position requires a blend of technical expertise, project management skills, and automotive industry knowledge.

Key Requirements

• OEM Program Management : Lead OEM certification engagements and strategic partnerships, ensuring on-time and budget-conscious execution.
• Stakeholder Collaboration : Work closely with OEM Account Executives, product marketing, and engineering teams to align on deliverables and execution.
• Technical Problem-Solving : Quickly identify and resolve issues related to APIs, reports, sales, and package configurations.
• Enterprise Reporting and Data Management: Ability to work with OEM clients and OEM Account Executives to develop operational reporting and data analytics projects that assist mK in selling and retaining business.
• System Analysis : Triage manufacturer requests, leveraging past patterns to propose effective solutions.
• Business Representation : Independently represent myKaarma in business review meetings with manufacturers, presenting findings and solutions.
• Process & Methodology Development : Establish standardized program management methodologies to streamline large-scale initiatives.
• Continuous Improvement : Apply Lean/Toyota Production System (TPS) principles to enhance efficiency and improve project workflows.
• Salesforce Management : Maintain OEM contacts, relationships, and sales opportunities within Salesforce.com.
• Risk & Budget Oversight : Identify potential risks, implement mitigation strategies, and manage project budgets effectively.
• Innovation & Alignment : Drive innovation through customer insights, technology application, and strategic partnerships.

Skills and Qualifications

• Bachelor's degree in Engineering with a strong background in programming.
• 5+ years of experience in program/project management, specifically within the automotive industry and SaaS applications.
• Proven experience working on applications used in the automotive industry.
• Strong project management skills, with the ability to manage relationships with multiple car manufacturers.
• Excellent problem-solving skills and the ability to quickly navigate myKaarma's systems to resolve technical issues.
• Advanced system analysis skills to triage manufacturer requests and propose effective solutions based on past patterns.
• Strong communication and presentation skills for representing myKaarma in business review meetings.
• Experience with project management tools such as Jira, Asana, or Monda .com.
• PMP, Agile, or Scrum certifications are a plus.

Quick joiners are highly encouraged to apply - we’re excited to fill this role soon!

How to Stand Out

• Honeycomb Innovators: You approach challenges with the “honeycomb” mindset—filling knowledge gaps, uncovering overlooked opportunities, and driving breakthrough solutions.
• Customer-Centricity: You embody the “working backward” philosophy, designing strategies and solutions prioritizing the end-user’s experience.
• First Principles Thinking: You break down complex problems into fundamental truths, rebuilding smarter, simpler solutions.
• Relentless Iteration: You’re not afraid to experiment, learn, and refine rapidly to achieve better outcomes.
• Visionary Leadership: You inspire teams with bold goals, like transforming dealership service lanes or rethinking customer engagement models.
• Storytelling Mastery: You craft compelling narratives that highlight the value of myKaarma’s products and services, resonating with diverse stakeholders.

We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.

Total Rewards at myKaarma

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights.

Time Off: Generous vacation time to recharge and balance life outside work.

In-Office Perks: Enjoy unlimited snacks or refreshments onsite.

The salary range for this role will be a base pay plus variable compensation, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.