Observability Senior Software Engineer

Telstra Global Business Services LLP.; Bengaluru; On-site; INR 3,200,000 - 5,200,000; Full time

Job summary

Telstra Corporation in Bengaluru is seeking a Senior Software Engineer (Observability) to design and implement scalable observability across thousands of applications. You will shape practices, standards and tooling to enable resilient, observable systems from day one, including AI-driven initiatives.

You will work with engineering teams across the lifecycle, implement Observability as Code, OTEL, logging, tracing and metrics, and build dashboards and alerts.

Qualifications

• Deep expertise in Observability architecture, frameworks, and implementation.
• Hands-on experience with Splunk, New Relic, and observability tooling.
• Strong software engineering and coding capabilities.
• Experience instrumenting logs, traces, and metrics at scale.
• Solid understanding of CI/CD practices and DevOps principles.

Responsibilities

• Design and implement scalable observability architectures, frameworks, and standards.
• Build and enable solutions such as Observability as Code, OpenTelemetry (OTEL), common logging frameworks, and AIOps capabilities.
• Partner with engineering teams to embed observability throughout the software development lifecycle and CI/CD pipelines.
• Develop dashboards, alerts, and proof‑of‑concept solutions using industry‑leading observability tools.
• Drive application observability maturity and create reusable templates, patterns, and code‑based solutions for broader adoption.
• Collaborate with Product Owners, SREs, Agile teams, and business stakeholders to solve complex operational challenges.

Skills

Observability architecture

CI/CD practices

DevOps principles

Agile delivery practices

Software engineering

Tools

Splunk

New Relic

Job description

Employment Type Permanent Closing Date 11 Nov 2026 11:59pm Job Title Observability Senior Software Engineer

Job Summary

Shape the future of observability at scale. We're looking for a highly skilled Senior Software Engineer (Observability) with 10+ years of IT experience to help elevate observability maturity across a large and complex technology landscape. In this role, you'll design and implement modern observability solutions, establish engineering standards, and enable development teams to build resilient, observable systems from day one. This is a unique opportunity to work on 2,000+ applications, contribute to cutting-edge AI-driven initiatives, and influence observability practices at enterprise scale.

What You'll Do

• Design and implement scalable observability architectures, frameworks, and standards.
• Build and enable solutions such as Observability as Code, OpenTelemetry (OTEL), common logging frameworks, and AIOps capabilities.
• Partner with engineering teams to embed observability throughout the software development lifecycle and CI/CD pipelines.
• Develop dashboards, alerts, and proof‑of‑concept solutions using industry‑leading observability tools.
• Drive application observability maturity and create reusable templates, patterns, and code‑based solutions for broader adoption.
• Collaborate with Product Owners, SREs, Agile teams, and business stakeholders to solve complex operational challenges.

What You'll Bring

Must‑Have Skills

• Deep expertise in Observability architecture, frameworks, and implementation.
• Hands‑on experience with Splunk, New Relic, and observability tooling.
• Strong software engineering and coding capabilities.
• Experience instrumenting logs, traces, and metrics at scale.
• Solid understanding of CI/CD practices and DevOps principles.
• Experience implementing observability solutions across multiple technology domains.
• Knowledge of Agile delivery practices.

Nice to Have

• Java development experience.
• ITIL, incident, change, and problem management knowledge.
• AWS or other cloud certifications.
• Solution design or architecture experience.
• Security and secure coding knowledge.
• Telecommunications industry experience.

Why Join Us?

• Influence observability strategy across a large enterprise environment.
• Work on innovative AI‑focused initiatives and next‑generation engineering solutions.
• Drive measurable improvements in application reliability and operational excellence.
• Collaborate with experienced engineers and technology leaders while solving complex, high‑impact challenges.

If you're passionate about observability, engineering excellence, and building solutions that operate at enterprise scale, we'd love to hear from you.

Diversity is more than a policy – it’s how we thrive

We know diverse teams deliver better outcomes, and we’re committed to creating an environment where everyone feels safe, respected, and supported — regardless of gender, background, or ability.

We strongly encourage women and gender‑diverse people to apply and are happy to discuss flexible working arrangements or adjustments to the recruitment process.

We're an iconic Aussie brand with a global footprint. From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.

Working at Telstra, we all have a why. Whether it’s endless career opportunities, an amazing work‑life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

We are committed to making it easy for everyone to apply. If you require accessibility support or adjustments during the recruitment process, please send an email to Disability and Accessibility inbox. [e-mail].

In a business as big and diverse as ours, there’s a huge breadth of career paths available. Uncover opportunities, broaden your experience, and discover the many areas of our organization there is to explore.

> Explore our teams https://www.telstra.com.au/careers/our-teams