Observability Engineer - Grafana - Long term contract

Cygnus Professionals Inc.; Mumbai; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Cygnus Professionals Inc. in Mumbai invites an experienced Senior Observability Engineer to design, build, and maintain Grafana-based monitoring and visualization solutions.

You will collaborate with DevOps, SRE, and engineering teams to achieve high observability and reliability. The role emphasizes integrating data sources such as Prometheus, Loki, Elasticsearch, and InfluxDB, configuring alerting and SLOs, and promoting standardized practices across teams.

Qualifications

• 10+ years of IT/Infrastructure experience.
• 4+ years hands-on Grafana experience.
• Strong knowledge of time-series databases (Prometheus, Loki, etc.).
• Experience with cloud platforms and containerized environments (Kubernetes/Docker).

Responsibilities

• Design, build, and maintain Grafana dashboards for infrastructure, application, and business metrics.
• Integrate Grafana with data sources (Prometheus, Loki, Elasticsearch, InfluxDB, etc.).
• Set up alerting rules, notification policies, and SLO/SLA tracking.
• Collaborate with DevOps, SRE, and engineering teams to define observability requirements.
• Troubleshoot data pipeline and visualization issues.

Skills

Grafana

Prometheus/Loki

Alerts & dashboards

Kubernetes

Cloud platforms

Dashboard as code

Observability

OpenTelemetry

Tools

Prometheus

Loki

Elasticsearch

InfluxDB

Grafana plugins

Job description

Job Title: Senior Observability Engineer (Grafana)

Location: Mumbai (Hybrid – 2 days/week in office, mandatory)

Experience: 10+ years in IT/Infrastructure, with 4+ years hands-on Grafana experience

Role Overview:

We're looking for a Senior Observability Engineer to design, build, and maintain monitoring and visualization solutions using Grafana. You'll work closely with DevOps, SRE, and Engineering teams to ensure high system observability and reliability, ideally within a pharma or life sciences commercial context.

Key Responsibilities:

• Design and manage Grafana dashboards for infrastructure, application, and business metrics
• Integrate Grafana with data sources (Prometheus, Loki, Elasticsearch, InfluxDB, etc.)
• Set up alerting rules, notification policies, and SLO/SLA tracking
• Optimize dashboard performance and standardize monitoring practices across teams
• Collaborate with cross-functional teams (including commercial/business stakeholders) to define observability requirements
• Troubleshoot data pipeline and visualization issues

Required Skills:

• 10+ years overall technical experience; 4+ years specifically with Grafana
• Strong knowledge of Prometheus, Loki, and/or other time-series databases
• Experience with alerting, dashboard-as-code (JSON/provisioning), and Grafana plugins
• Familiarity with cloud platforms (AWS/Azure/GCP) and containerized environments (Kubernetes/Docker)

Preferred:

• Exposure to pharma/life sciences commercial operations (sales analytics, HCP data, patient data platforms, or similar)
• Understanding of commercial KPIs/metrics relevant to pharma business dashboards

Nice to Have:

• Experience with OpenTelemetry, Datadog, or similar observability tools