NTT DATA Recruitment 2026 Freshers | Mass Hirng for Senior Technical Support Engineer

Freshers Recruitment; Mumbai; On-site; INR 350,000 - 520,000; Full time

Job summary

NTT DATA Recruitment 2026 invites freshers and early-career professionals to join as Senior Technical Support Engineer in Navi Mumbai. The role centers on first-line technical support across cloud, networking, security, and applications, with exposure to global projects and modern infrastructure.

Applicants should hold a Bachelor's degree and 0–3 years of experience; industry certifications like CCNA, AWS, or Azure are a plus.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Certifications like CCNA or cloud certs are a plus.
• Freshers with 0–3 years’ experience are eligible.

Responsibilities

• Monitor client infrastructure and identify issues proactively.
• Troubleshoot incidents and determine root causes.
• Provide support via calls or chat as needed.
• Escalate incidents and ensure timely resolution.
• Schedule maintenance, patching, and config updates.
• Maintain shift handovers for uninterrupted support.
• Create and update technical knowledge documents.
• Identify opportunities for automation and process improvements.
• Support disaster recovery activities and testing.
• Assist in project-related tasks when required.

Skills

Troubleshooting basics

Networking

Security

Data centers

Storage

System administration

Monitoring tools

Redundancy concepts

Infrastructure management

ITIL processes

Support operations

Team collaboration

Communication skills

Problem-solving

Education

Bachelor’s Degree in IT/Computer Science

Tools

Zerto

Pure Storage

VxRail

Job description

NTT DATA Recruitment 2026 Freshers | Mass Hirng for Senior Technical Support Engineer

NTT DATA Recruitment 2026 Freshers : NTT DATA is hiring for the role of Senior Technical Support Engineer as part of its Recruitment 2026 drive. Candidates with a Bachelor’s degree who are looking to start or grow their career in the IT industry can make use of this opportunity. The job location is Navi Mumbai, and interested candidates are encouraged to apply online at the earliest.

NTT DATA Recruitment 2026 Freshers – Job Details

Particulars

Details

Job Role Senior Technical Support Engineer

Category IT Jobs

Qualification Bachelor’s Degree

Experience 0 – 3 Years

Salary Best in Industry

Job Location Navi Mumbai

Last Date Apply ASAP

Eligibility Criteria

Candidates should possess a Bachelor’s degree in IT, Computer Science, or a related field. Equivalent practical experience may also be considered.

Having industry-recognized certifications will be an added advantage. Preferred certifications include:

• CCNA or Level 1 Network Security certifications
• AWS Certified Solutions Architect – Associate
• Knowledge of Zerto, Pure Storage, and VxRail

Required Skills & Experience

• Basic understanding of troubleshooting in areas like security, networking, data centers, storage, and system administration
• Familiarity with monitoring tools, redundancy concepts, and infrastructure management
• Knowledge of ITIL processes and support operations
• Ability to work in medium to large IT environments
• Good communication and problem-solving skills

Freshers and candidates with up to 3 years of experience can apply for this role.

As a Senior Technical Support Engineer at NTT DATA, candidates will be responsible for monitoring client systems and ensuring smooth IT operations. Key responsibilities include:

• Monitoring client infrastructure and identifying issues proactively
• Troubleshooting incidents and finding root causes
• Providing support through calls or chat when required
• Handling incident escalation and ensuring timely resolution
• Scheduling maintenance activities, patching, and configuration updates
• Maintaining proper shift handovers for uninterrupted support
• Creating and updating technical knowledge documents
• Identifying opportunities for automation and process improvements
• Supporting disaster recovery activities and testing when needed
• Assisting in project-related tasks whenever required

Desired Skills and Attributes

The company is looking for candidates who can:

• Work effectively in diverse teams and environments
• Handle pressure and manage multiple tasks efficiently
• Maintain a positive and professional attitude
• Adapt quickly to changing situations
• Communicate clearly and actively listen to clients and teammates
• Deliver excellent customer support and client experience
• Plan tasks efficiently and manage responsibilities proactively

About the Role

At NTT DATA, employees get the opportunity to work with advanced technologies and global clients. The Managed Services Cross Technology Engineer (L1) role focuses on providing first-level technical support across multiple technology domains such as:

• Cloud Computing
• Networking
• Security
• Applications

The main goal of this role is to ensure uninterrupted IT services by identifying, troubleshooting, and resolving technical issues quickly while meeting service-level agreements (SLAs).

This role is ideal for candidates who want to build a strong career in IT infrastructure and managed services.

NTT DATA Recruitment 2026 offers an excellent opportunity for freshers and early-career professionals to begin their journey in the IT services industry. With exposure to cloud technologies, networking, infrastructure support, and global projects, this role can help candidates build a strong technical foundation and long-term career growth. If you are passionate about technology and problem-solving, this could be the right opportunity for you.

FAQs for NTT DATA Off Campus Drive 2026

1. What is the job role offered in NTT DATA Recruitment 2026?

NTT DATA is hiring candidates for the role of Senior Technical Support Engineer.

2. Who can apply for NTT DATA Off Campus Drive 2026?

Candidates with a Bachelor’s degree and 0–3 years of experience are eligible to apply.

3. What is the job location for this role?

The selected candidates will work in Navi Mumbai.

4. Are freshers eligible for NTT DATA Recruitment 2026?

Yes, freshers with relevant technical knowledge and skills can apply for this opportunity.

5. What skills are preferred for this position?

Knowledge of networking, cloud platforms, IT support, troubleshooting, and certifications like CCNA, AWS, or Azure will be beneficial.