Non-Voice/Voice Process Executive

Takecare Manpower Services; Hyderabad; On-site; INR 210,000 - 320,000; Full time

Job summary

Takecare Manpower Services in Hyderabad is seeking a candidate to handle voice and non-voice process operations with precision and accuracy, delivering customer service across multiple channels.

The role emphasizes resolving customer complaints and queries professionally, with a strong focus on excellent English communication and the ability to negotiate effectively. You will work in a target-driven environment and contribute to customer satisfaction metrics daily.

Qualifications

• Excellent English communication skills, including written and verbal fluency.
• Strong negotiation and persuasion skills.

Responsibilities

• Handle voice and non-voice process operations with precision and accuracy across multiple channels.
• Provide excellent customer service through various communication channels.
• Resolve customer complaints and queries professionally.

Skills

English fluency

Negotiation

Persuasion

Job description

Posted: 3 days ago Openings: 1 Applicants: 50+

Handle non-voice or voice process operations with precision and accuracy. Provide excellent customer service through various communication channels. Resolve customer complaints and queries professionally.

Required Candidate profile

Excellent English communication skills, including written and verbal fluency. Strong negotiation and persuasion skills.

Skills highlighted with ‘‘ are preferred keyskills