NOC Engineer(2025)

Arrise Solutions (India) Pvt. Ltd; Hyderabad; On-site; INR 6,00,000 - 12,00,000; Full time

Job summary

A leading company in the iGaming industry is seeking a NOC Engineer to ensure the observability of their platforms. The role involves monitoring critical systems, managing incidents, and ensuring service levels are met. Ideal candidates will have a BTech/BE/MCA and 2-4 years in network monitoring, with a focus on collaboration and innovation.

Qualifications

• Experience: 2-4 years in a similar role.
• Strong skills in Linux and networking.
• Familiarity with scripting languages (Python, Bash).

Responsibilities

• Monitor servers, network, storage, databases, and applications 24/7.
• Manage alerts related to infrastructure and application services.
• Prepare and send daily/weekly reports to designated recipients.

Skills

Linux

Networking

Data analysis

Multitasking

Education

BTech/BE/MCA degree

Tools

AWS

Jenkins

Kibana

Grafana

Apache

Nginx

Job description

About us:

Arrise is a rapidly growing and leading B2B content provider in the iGaming industry, offering an innovative, regulated multi-product portfolio including slots, live casino, and bingo. We are passionate about delivering premium entertainment and creating engaging experiences for our customers worldwide.

Job Description:

We are seeking a NOC Engineer responsible for monitoring and maintaining the observability of our infrastructure, databases, and platform applications. The NOC team acts as a liaison between technical support, development, and infrastructure teams, executing operations based on documented procedures.

Qualifications:

• BTech/BE/MCA degree
• Experience: 2-4 years in a similar role

Work Experience:

• Alert identification, reporting, and tracking using monitoring tools
• Incident tracking and coordination through logs
• Strong Linux and networking skills
• Knowledge of web servers (Apache, Nginx, etc.)
• Experience with AWS, Jenkins, Kibana, Grafana
• Familiarity with scripting (Python, Bash)
• Systematic troubleshooting across code, systems, and network protocols (TCP/IP, UDP, ICMP)
• Data analysis and interpretation skills
• Ability to multitask and prioritize workload effectively

Responsibilities:

• Monitor servers, network, storage, databases, and applications 24/7 in shifts
• Manage alerts related to infrastructure and application services
• Escalate incidents following standard procedures
• Prepare and send daily/weekly reports to designated recipients
• Follow up on escalated incidents until resolution
• Maintain and update escalation procedures and documentation
• Ensure SLAs are met through incident management
• Develop and implement new operational strategies and solutions
• Maintain technical documentation and wiki

Working with us:

At Arrise, we value curiosity, innovation, collaboration, and diversity of thought. We believe in making a meaningful impact by putting customers first and leveraging our global perspectives. If you are people-centric, you will thrive here.