Network Operations Engineer

Siemens Healthineers AG; Pune District; Hybrid; INR 700,000 - 1,100,000; Full time

Job summary

Siemens Healthineers AG in Pune district seeks a Network Expert to join the Connectivity Service team. The role involves 24/7 rotational shifts to install, configure, test, monitor, and troubleshoot networking hardware and software across global environments.

Responsibilities include monitoring performance, generating reports, and resolving incidents, with remote diagnosis and coordination with help desk. Prior Cisco DNAC/ISE and Palo Alto exposure is highly valued.

Qualifications

• BE/MSc/MCA in CS or related discipline.
• Minimum 4 years related network experience.
• Experience with DNAC, ISE and Palo Alto security (preferred).
• Fluency in English; strong ITIL knowledge.

Responsibilities

• Install, configure, test, monitor, and troubleshoot networking hardware, software, networked devices.
• Monitor network performance and provide statistics and reports; respond to incidents.
• Perform remote analysis and resolution of complex network problems.
• Liaise with support teams; train/help desk on network issues.

Skills

DNAC

Cisco ISE

Palo Alto

Zscaler

Aruba WLAN

Networking

ITIL

English fluency

Troubleshooting

Remote support

Education

BE/BTech CS

MSc CS

MCA CS

Tools

Cisco DNAC

Cisco ISE

Palo Alto Firewall

SolarWinds

Dynatrace

Nexthing

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.This position is for Network Expert to be a part of Connectivity Service team to provide Operations support in 24*7 rotational shift.Roles and ResponsibilitiesInstall, configure, test, maintain, upgrade, patch, monitor, and troubleshoot networking hardware, software, networked peripheral devices.Monitor and test network performance and provide network performance statistics and reports Leveraging toolkits like Solarwinds, Dynatrace and NexthingReceive, respond, and resolve incoming incidents and requests under agreed SLAs.Perform remote analyze, diagnosis, and resolution of complex network problems for a variety of end usersRecommend, schedule, and perform network improvements, upgrades, and repairsPractice network asset management, including maintenance of network component inventoryPrepare, maintain, and adhere to procedures for logging, reporting, and statistically monitoring network dataLiaise with, and provide training and support to, help desk support staff on network issues.Perform network equipment updates and respond to security auditsPerform system backups and recoveryOperational experience with or immediate on the job training in Zscaler, DNAC and Palo Alto Networks security equipment will need to be achieved.Qualifications Required:BE, MSc, MCA, Computer Science or related discipline.Experience (Years): Minimum 4 years related experienceTechnologies required:Experience working on DNAC and ISE (Cisco). Expertise on security (Palo Alto), wireless technologies (Aruba), VPN (Zscaler) will be definitely be a plusExtensive technical knowledge of Cisco network operating systems and technologies, protocols and standards, networking hardware and software solutions including but not limited toAbility to operate network component analyzers, scanners, and testers.Hands-on network troubleshooting experience.Good understanding of ITIL processes and best practiceFluency in English, both written and spokenMust be highly-motivated and have a positive attitudeExcellent listening and customer service skillsExcellent communication, interpersonal and organizational skillsMust be a team playerMust be mature and tactfulUnderstanding of SLA termsProven track record working in a global and multicultural environmentWho we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.To find out more about Healthineers’ specific businesses, please visit our company page here.As an equal opportunity employer, we welcome applications from individuals with disabilities.Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.