Network Engineer L3/L4

Cerebra; Pune District, Hyderabad; Hybrid; INR 4,50,000 - 6,75,000; Full time

Job summary

A telecommunications company based in Pune District is seeking an experienced professional to lead L3 NOC operations. The role involves managing and guiding L1 & L2 engineers, ensuring SLA compliance, and addressing customer queries effectively. Ideal candidates should possess hands-on experience with Cisco, Juniper, and HPE technologies, along with a strong understanding of routing protocols. This position is crucial for maintaining high operational standards in a fast-paced environment.

Qualifications

• Strong experience in leading L3 NOC operations involving routing and switching.
• Hands-on experience with Cisco, Juniper, and HPE devices.
• Deep understanding of routing protocols including OSPF and BGP.

Responsibilities

• Lead and manage L3 NOC operations for various devices.
• Guide L1 & L2 engineers for effective incident management.
• Ensure SLA/KPI compliance and address customer escalations.

Skills

L3 NOC operations

Routing & Switching

Wireless technologies

Incident resolution

Monitoring & troubleshooting

SLA/KPI compliance

Vendor management

IP MPLS

Tools

Cisco

Juniper

HPE

F5 load balancer

Job description

Experience

• Years of Experience: 812 years
• Industry: Network Operations/Service Assurance
• Skills & Expertise:

1. Leading L3 NOC operations for Managed Router, Switches, Aps & WLCs devices along with routing & switching and WLAN domains
2. Managing and guiding L1 & L2 engineers for incident resolution and escalation
3. Hands‑on experience in Routing & Switching (Cisco, Juniper & HPE), Wireless technologies (Cisco & Aruba) and F5 load balancer
4. Monitoring and troubleshooting across Cisco XE/XR & Junos MX series Router, Switches, Cisco & Aruba Access Points, Cisco 9800 series WLCs & Cisco DNAC, F5 Load balancers.
5. SLA/KPI compliance and operational governance
6. Handling customer queries and escalations effectively and ensure timely response
7. Vendor ecosystem & RMA: Cisco, Juniper, HPE OEM’s
8. Familiarity with IP MPLS (WAN & LAN), Wireless LAN and Data Centre operations Protocol Expertise

Strong understanding of:

1. QoS, DHCP, NTP, SNMP, SSH, IPSec
2. Routing protocols: OSPF, EIGRP, BGP, STP, VTP
3. Inter‑company routing and packet flow analysis