Network Automation Engineer

Jade Global; Pune District, Hyderabad; On-site; INR 1,300,000 - 2,100,000; Full time

Job summary

Jade Global in Pune, India, seeks an experienced infrastructure operations professional to manage and support complex enterprise environments across AWS and Azure. You will administer Cisco, Palo Alto, F5 Load Balancer, and Meraki networks, and drive incident, problem, and change management to ensure service reliability.

You will employ Splunk, Dynatrace, Grafana, and SolarWinds for monitoring, conduct trend analysis, and contribute to automation and service improvements to sustain SLA,

Qualifications

• Experience managing enterprise infrastructure environments across cloud and on‑prem.
• Proven ability to coordinate cross‑functional teams and vendors.
• Strong incident, problem, and change management experience.

Responsibilities

• Manage and support enterprise infrastructure environments across AWS and Azure.
• Administer Cisco, Palo Alto, F5 Load Balancer, and Cisco Meraki environments.
• Perform monitoring, incident management, problem management, and change management.

Skills

Stakeholder Management

Service Delivery Management

Incident & Crisis Management

Problem Solving & RCA

Project Coordination & Execution

Team Collaboration & Communication

Tools

ServiceNow

Jira Service Management

Splunk

Dynatrace

Grafana

SolarWinds

Job description

Infrastructure Operations & Managed Services

• Manage and support enterprise infrastructure environments across AWS and Azure.
• Administer and maintain Cisco, Palo Alto, F5 Load Balancer, and Cisco Meraki environments.
• Perform proactive monitoring, event management, incident management, problem management, and change management.
• Ensure SLA compliance, service availability, performance optimization, and operational stability.
• Support Microsoft 365 and Teams services.

Monitoring & Observability

• Utilize Splunk, Dynatrace, Grafana, and SolarWinds for monitoring and performance management.
• Conduct trend analysis, capacity planning, alert optimization, and root cause analysis.
• Drive observability and AIOps initiatives to improve operational efficiency.

Server & Infrastructure Administration

• Manage Dell, HPE, and IBM server infrastructure.
• Coordinate patching, upgrades, maintenance activities, and infrastructure lifecycle management.
• Support disaster recovery and business continuity activities.

Project Execution

• Lead and participate in infrastructure deployment, migration, upgrade, and transformation projects.
• Prepare implementation plans, test plans, risk assessments, and rollback procedures.
• Coordinate with internal teams, vendors, and business stakeholders for project delivery.

Automation & Service Improvement

• Identify automation opportunities to reduce manual operational efforts.
• Develop operational runbooks, SOPs, and knowledge management documentation.
• Support continuous improvement and service optimization initiatives.

Technical Skills

• Cloud: AWS, Azure
• ITSM: ServiceNow, Jira Service Management
• Network: Cisco, Palo Alto, F5 Load Balancer, Cisco Meraki
• Servers: Dell, HPE, IBM
• Monitoring & Observability: Splunk, Dynatrace, Grafana, SolarWinds
• Collaboration: Microsoft 365, Teams

Soft Skills

• Stakeholder Management
• Service Delivery Management
• Incident & Crisis Management
• Problem Solving and Root Cause Analysis
• Project Coordination and Execution
• Team Collaboration and Communication