Network And Systems Advisor

NTT DATA North America; Chennai District; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

NTT DATA in Chennai, Tamil Nadu, India is seeking a Network and Systems Advisor to design, deploy, and maintain enterprise-level network infrastructure. The role involves troubleshooting, incident response, and documentation to ensure reliable service for customers.

Ideal candidates have 4+ years in network and security, experience with Cisco/Meraki and Palo Alto, and strong routing/switching/WAN/LAN expertise. ITIL processes and willingness to work rotating shifts are preferred.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or equivalent is required.
• CCNP and Azure/AWS network certifications are desirable.
• ITIL v4 Foundation certification; additional ITIL modules advantageous.

Responsibilities

• Design, deploy, maintain, troubleshoot and document enterprise-grade network infrastructure.
• Provide reliable technical infrastructure to serve customers.
• Lead multiple projects and ensure on-time delivery across streams.
• Respond to network incidents, troubleshoot and propose remediation plans.
• Collaborate with third-party vendors to keep networks operational.
• Participate in client interactions on technical matters.

Skills

Routing & Switching

Wireless networking

Network security

Troubleshooting

ITIL processes

On-call support

Education

Bachelor's degree in IT/CS

CCNP

Azure/AWS network certification

Meraki

Palo Alto

Tools

Cisco ASR

Catalyst/Nexus switches

Cisco Firepower

Palo Alto firewall

Meraki

SD-WAN

Job description

Job Description:

Req ID: 346729

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Network and Systems Advisor to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

Key Roles and Responsibilities

• Design, deploy, maintain, troubleshoot and documentation of enterprise-level, mission-critical, network infrastructure components.
• Provides and maintains a reliable technical infrastructure to effectively serve the customer community.
• Work on multiple projects and work streams concurrently to deliver projects on time .
• Respond to network incidents, troubleshoot to assess and provide remediation plans.
• Collaborate with third party service vendors to ensure Network stays operational.
• Participates in client/ external interactions on technical matters.
• Support queue management, preforming network system analysis and reporting.
• Secure network system by established organizational standard and enforcing policies.
• Evaluate new network technologies and participate in roadmap / architecture planning activities
• Should have good logical skills with experience in maintaining and troubleshooting large scale networks
• Being a team player and adhering to project schedule.

Experience, Knowledge, Skills and Attributes

• 4+ Years of hands-on experience experience in an Network & Security environment supporting services (Networking, Firewall , Cloud -Azure/AWS and wireless )
• Must have managed large scale network and able to support and maintain networks with - Cisco routers ( ASR) and Catalyst ,Nexus switches , Cisco Firepower , Palo Alto firewall, Meraki wireless and switching
• Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WAN
• Participate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure components.
• Skills and knowledge and adherence to ITIL & Change Management processes
• Engage with internal business owners to relay information about the project and troubleshooting all issues & commits to deliverables with Business unit and / or management by meeting project deadlines.
• Engage with internal teams to relay information about the project and troubleshooting all issues & commits to deliverables with customers and / or management by meeting project deadlines.
• Rotating on-call, support queue management, preforming network system analysis and reporting
• Willing to work in 24X7 environment. - The candidate will also be required to work independently and remotely during a 9-hour shift, should be willing to work in rotating shifts if needed - that may include nights and on call support.
• Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals.
• Good Communication skills with strong customer service skills; interfaces with internal business units , end users, partners and associates

Academic Qualifications and Certifications

• A bachelor’s degree in Information Technology, Computer Science, or equivalent is required.
• Network and Security Certification – CCNP , Azure /AWS network certification , Meraki , Palo Alto

ITIL v4 Foundation - certification in additional ITIL modules would be advantageous

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.