Network Analyst I

Accendra Health, Inc.; India; On-site; INR 600,000 - 800,000; Full time

Job summary

Accendra Health, Inc. is seeking a Network Analyst I to support our nationwide healthcare technology operations. You will handle routing and switching, manage Meraki wireless environments, and apply ITIL-aligned processes to ensure reliable network services.

JNCIA certification and strong troubleshooting skills are required, with a readiness to work 24x7 shifts as part of a global support model. The role emphasizes collaboration with internal clients to understand network requirements,

Qualifications

• Routing and switching knowledge including OSPF and BGP.
• Hands-on with Meraki switches and wireless.
• SD-WAN and wireless knowledge an advantage.
• Palo Alto firewall knowledge an advantage.
• JNCIA certification.
• Troubleshooting Juniper and Meraki network devices.
• Experience in Tier-1 support, escalation, RCA and SLAs.
• Coordinate with internal clients to understand network requirements.
• Good communication and interpersonal skills.
• CAB meetings with offshore, onshore & change management per ITIL procedures.
• Familiarity with ITSM & ServiceNow ticketing tools.
• Ready to work 24x7 shifts.

Skills

Routing and Switching

OSPF

BGP

Meraki

Wireless

SD-WAN

Palo Alto Firewall

JNCIA

Troubleshooting

CAB Meetings

ITIL

ServiceNow

Shift Flexibility

Tools

ServiceNow

ITSM

Job description

Network Analyst I

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

At Accendra Health, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 6000+ teammates, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

• Having good knowledge on Routing and Switching, knows routing protocols such as OSPF, BGP.
• Hands on experience on Meraki Switches and Wireless.
• SDWAN & Wireless knowledge would be added advantage.
• Palo-Alto Firewall knowledge would be added advantage.
• JNCIA certified.
• Having good troubleshooting skills on Juniper & Meraki Network devices.
• Experience in Tier-1 support, network troubleshooting, handling escalation, Root-cause analysis (RCA) and SLA's
• Should be able to coordinate with internal clients to understand their network requirements.
• Ability to multi-task effectively, good communication and interpersonal skills.
• CAB Meeting handling with offshore, onshore & change management team for implementing changes on production & change approvals per ITIL procedures.
• Familiarity with ITSM & SNOW (Service Now) ticketing tools.
• Ready to work 24*7 shifts.

Accendra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.