NetSuite Techno-Functional Developer (CRM & ERP)

ACL Digital; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

ACL Digital in Bengaluru is seeking a NetSuite Techno-Functional Developer (CRM & ERP) to support CRM and ERP processes across implementation, production support, enhancements, and integrations.

The role is 80% technical and 20% functional, requiring strong SuiteScript, SuiteQL, workflow, integration, and debugging skills together with working knowledge of CRM and ERP business processes including O2C, P2P, and R2R.

Qualifications

• 3–4 years of experience in NetSuite CRM & ERP implementations, customization, and support.
• 80% technical and 20% functional workload including workflow and integration
• Knowledge of O2C, P2P and R2R business processes and data flows.

Responsibilities

• Support NetSuite CRM and ERP module implementations.
• Gather requirements and prepare technical designs.
• Build custom records, fields, forms, sublists, workflows, and scripts.
• Provide L2/L3 production support and perform root cause analysis.

Skills

SuiteScript 2.0/2.1

SuiteQL

Saved Searches

SuiteFlow

Custom Records

Forms and Fields

Sublists

CRM & ERP

SuiteTalk REST/SOAP

Job description

NetSuite Techno-Functional Developer (CRM & ERP)

Role Title: NetSuite Techno-Functional Developer (CRM & ERP) – Implementation, Support & Enhancements

Experience: 3–4 Years

Employment Type: Full-Time

Mode of work: 5days from office

Work Model: Full-time role supporting implementation, enhancement, and production support activities, with flexibility to collaborate across business, technical, and integration teams.

ROLE SUMMARY

We are looking for a techno-functional NetSuite CRM & ERP Developer to support CRM and ERP business processes across implementation, production support, enhancements, and integrations. The role is 80% technical and 20% functional, requiring strong SuiteScript, SuiteQL, workflow, integration, and debugging skills together with working knowledge of CRM and ERP business processes including O2C, P2P, and R2R.

KEY RESPONSIBILITIES

• Support implementation of NetSuite CRM and ERP modules.
• Gather requirements and prepare technical design documents.
• Build custom records, fields, forms, sublists, workflows, and scripts.
• Provide L2/L3 production support and perform RCA.
• Develop SuiteScript 2.x customizations including Client, User Event, Scheduled, Suitelet, RESTlet, and Map/Reduce scripts.
• Develop and optimize SuiteQL queries and Saved Searches.
• Support integrations via SuiteTalk, RESTlets, Boomi, MuleSoft, Celigo, or similar middleware.
• Troubleshoot CRM–ERP data flow issues across Opportunity, Sales Order, Procurement, Finance, and Reporting processes.
• Maintain documentation and follow release management processes.
• Support data migration, data validation, CSV imports, duplicate handling, and data quality checks across CRM and ERP records during implementation and enhancement activities.
• Prepare and execute unit testing, support UAT, validate deployments in Sandbox and Production, and document test results for enhancements, fixes, workflows, scripts, and integrations.

TECHNICAL SKILLS

Mandatory Skills:

• SuiteScript 2.0/2.1
• SuiteQL
• Saved Searches
• SuiteFlow
• Custom Records, Forms, Fields, Sublists, Customizations
• Hands-on CRM & ERP
• SuiteTalk REST/SOAP
• Debugging and Governance Management