Netapp Architect

Kyndryl; Chennai District; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Kyndryl is seeking an Enterprise Architect for NetApp storage who will define standards, govern architectures, and provide leadership across on‑prem and cloud environments. The role focuses on scalable, secure storage solutions and strategic modernization initiatives.

You will work with cross‑functional teams to ensure operational excellence, governance compliance, and effective incident prevention across the storage estate.

Qualifications

• 12+ years of enterprise storage experience with NetApp technologies.
• Strong background in architecture governance and high‑availability deployments.
• Experience leading large, hybrid cloud storage modernization projects.

Responsibilities

• Define and govern enterprise NetApp storage architecture standards and reference models.
• Lead architecture reviews for infrastructure, cloud, and modernization initiatives.
• Oversee DR, ransomware protection, and platform resilience programs.

Skills

NetApp ONTAP architecture

Enterprise storage

Storage virtualization

Cloud integration

Disaster Recovery planning

Tools

VMware vSphere

Kubernetes

OpenShift

Active IQ

AutoSupport

Job description

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

Key Responsibilities

Enterprise Architecture & Solution Design

Define, maintain, and govern enterprise NetApp storage architecture standards, reference architectures, and design principles. Review, approve, and validate storage architecture for infrastructure, cloud, application, and modernization projects. Ensure all NetApp solutions are scalable, highly available, secure, resilient, and aligned with enterprise architecture standards. Provide architectural leadership for storage modernization, cloud adoption, disaster recovery, ransomware protection, and hybrid cloud initiatives. Develop enterprise storage roadmaps and strategic technology recommendations.

Technical Governance

Serve as the highest technical authority for all NetApp storage technologies across the enterprise. Establish governance frameworks, engineering standard, operational policies, and architecture review processes. Lead technical design reviews for major infrastructure deployments, migrations, platform upgrades, and technology refresh programs. Validate compliance with enterprise storage standards, security policies, and operational best practices.

Technical Review, Root Cause Analysis & Escalation Management

Act as the enterprise technical review authority for all NetApp‑related incidents, architecture concerns, and production issues. Perform advanced troubleshooting, root cause analysis (RCA), and storage health assessments using AutoSupport (ASUP), EMS logs, Active IQ, performance analytics, and diagnostic data. Analyze complex issues involving ONTAP, WAFL, SnapMirror, MetroCluster, NAS, SAN, Object Storage, networking, and storage virtualization. Review and validate technical findings submitted by project SMEs before vendor engagement. Determine issue severity, validate infrastructure configuration, and ensure complete diagnostics are collected prior to escalation. Approve vendor escalation only after confirming that internal technical analysis has been completed and enterprise standards have been followed.

Vendor & Engineering Management

Serve as the primary enterprise technical interface with NetApp Support, Professional Services, Engineering, and Product Teams. Lead technical discussions, architecture reviews, and critical incident management with NetApp. Manage vendor escalations through resolution while ensuring effective knowledge transfer to internal engineering teams. Evaluate new NetApp technologies, product releases, architectural enhancements, and strategic roadmap initiatives.

Platform Strategy & Lifecycle Management

Define lifecycle management strategies for enterprise NetApp infrastructure. Lead storage platform upgrades, technology refresh programs, firmware planning, and capacity management initiatives. Drive continuous improvements in storage performance, availability, operational efficiency, and platform resilience. Lead automation and standardization initiatives using Infrastructure‑as‑Code and API‑driven management.

Documentation, Standards & Knowledge Management

Develop enterprise architecture standards, governance documentation, technical design guides, operational procedures, and runbooks. Publish troubleshooting methodologies, knowledge base articles, and engineering best practices. Conduct architecture reviews, technical workshops, mentoring sessions, and knowledge transfer programs for engineering teams. Provide technical leadership and guidance to infrastructure SMEs, project architects, and operational support teams.

Mandatory Technical Review Process

• Validate production issues and architectural concerns.
• Review storage architecture, configuration, and infrastructure compliance.
• Analyze AutoSupport (ASUP), EMS logs, Active IQ reports, alerts, diagnostics, and performance metrics.
• Perform advanced technical analysis and root cause determination.
• Identify opportunities for internal resolution.
• Approve vendor escalation only when a confirmed product defect or vendor intervention is required.

Required Technical Skills

• Expert knowledge of NetApp ONTAP architecture and enterprise storage platforms.
• Deep expertise in NAS, SAN, Object Storage, and Unified Storage architectures.
• Advanced knowledge of WAFL, Snapshot, SnapMirror, SnapVault, MetroCluster, SnapCenter, FlexClone, Storage Virtual Machines (SVM), and Active IQ.
• Storage Networking Fibre Channel (FC), FCoE, iSCSI, Ethernet, NVMe/TCP, NVMe/FC, multipathing, and storage networking design.
• Virtualization & Cloud VMware vSphere, Hyper‑V, Kubernetes, OpenShift, Red Hat OpenShift Virtualization.
• Hybrid cloud architectures across Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).
• Cloud Volumes ONTAP, Azure NetApp Files, Amazon FSX for ONTAP, and cloud‑native storage integrations.
• Performance & Security Enterprise performance tuning, workload analysis, capacity planning, and storage optimization.
• Disaster Recovery (DR), Business Continuity (BC), cyber resilience, ransomware protection, immutable snapshots, and storage security best practices.
• Automation & Engineering Automation using Ansible, PowerShell, Python, REST APIs, Terraform, and Infrastructure‑as‑Code methodologies.
• Experience with monitoring, analytics, AutoSupport (ASUP), EMS, Active IQ, and enterprise observability platforms.

Preferred Qualifications

• 12+ years of enterprise storage experience with extensive expertise in NetApp technologies.
• Proven experience leading enterprise architecture, governance, and strategic storage initiatives.
• Strong leadership, stakeholder management, vendor management, and executive communication skills.
• NetApp Certified Implementation Engineer (NCIE), NetApp Certified Data Administrator (NCDA), or equivalent certifications preferred.
• Experience supporting large‑scale, mission‑critical enterprise environments across multi‑site and hybrid cloud deployments.

Who You Are

• Expert knowledge of NetApp ONTAP architecture NAS (NFS, SMB), SAN (FC, iSCSI), and storage fundamentals
• SnapMirror, SnapVault, SnapCenter, MetroCluster
• Storage performance tuning and capacity planning
• Storage networking (FC, Ethernet, iSCSI, NVMe/TCP)
• VMware, Hyper‑V, Kubernetes/OpenShift
• Cloud integration (AWS / Azure / GCP)
• Automation using PowerShell / Python / Ansible / REST APIs
• Disaster Recovery and Storage Security concepts
• NetApp Active IQ and AutoSupport
• Enterprise NetApp architecture standards and governance framework
• Approved storage designs for all projects
• Established NetApp CoE operating model
• Reduction in external vendor dependency
• Improved system availability and performance
• Architecture review reports and documentation
• Internal knowledge base and troubleshooting framework
• Successful modernization and optimization initiatives

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best. From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’tjust contribute—you’llmakea difference, tackling meaningful projects that sharpen your skills and fuelyour growth. We’re hereto champion your journey. With powerful tools to chartyour career path, personalized development goals aligned withyour ambitions, and continuous feedback to keep you inspiredandontrack, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certificationswith Microsoft, Google, and Amazon to coaching and hands‑on experiences. Andthrough itall, you’llbepart of a culture thatvalues empathy, restless learning, and a devotion to shared success.

We want you to thrive here—andwe’recommittedto helping you dojustthat.