Multiple International Voice Openings | Apply Today |CTC-4.5LPA@B'lore

JobShop; Bengaluru; On-site; INR 234,000 - 279,000; Full time

Benefits offered by this job

1-Way Cab Facility

Comprehensive Training

Career Development Opportunities

Supportive Work Environment

Job summary

JobShop in Bengaluru focuses on customer interactions, query resolution, and service delivery. The role requires strong English communication and a commitment to customer satisfaction.

Freshers start at 21,000 INR plus 4,000 INR allowance; Experienced candidates earn 25,000 INR plus 4,000 INR. Training and a supportive work environment accompany the package.

Qualifications

• Strong verbal English communication skills for daily customer interactions.
• Ability to manage customer relationships and resolve queries.
• Demonstrates problem-solving and active listening during conversations.
• Maintains professional conduct and adapts to changing situations.

Responsibilities

• Interact with customers to understand and resolve queries.
• Deliver service quality and timely resolutions to ensure satisfaction.
• Document interactions and follow up on outstanding requests.

Skills

Strong verbal English communication

Customer relationship management

Problem-solving and active listening

Professional conduct and adaptability

Job description

Position Overview

We are hiring motivated individuals for a customer support role involving customer interactions, query resolution, and service delivery. Candidates should demonstrate strong communication skills and a commitment to customer satisfaction.

Compensation Structure

• Freshers: 21,000 + 4,000
• Experienced: 25,000 + 4,000

Required Skills

• Strong verbal English communication
• Customer relationship management
• Problem-solving and active listening
• Professional conduct and adaptability

Employee Benefits

• 1-Way Cab Facility
• Comprehensive Training
• Career Development Opportunities
• Supportive Work Environment

• Interview Rounds:
• HR Interview
• Versant Assessment
• Operations Interview

Location: Bangalore