Multinational Customer Support Specialist @40k

Gautam Consultancy; Nagpur District, Ramtek Town, Ahmedabad District; On-site; INR 290,000 - 446,000; Full time

Benefits offered by this job

Monthly Performance Incentives

Cab Facility

Night Shift Allowance

Exposure to Global Clients andBusiness

Job summary

Gautam Consultancy in Ahmedabad invites a Multinational Customer Support Specialist to handle global voice and non-voice interactions. You will assist overseas customers via voice, email, or chat, delivering prompt, accurate support and a seamless experience.

Freshers and experienced candidates are welcome, with a monthly Rotational shift including night duties, and a competitive CTC of 26,000–40,000 INR plus incentives.

Qualifications

• Fluent English communication is mandatory.
• Strong verbal and written communication skills.
• Willingness to work in rotational shifts, including night shifts.
• Freshers and experienced candidates are welcome to apply.

Responsibilities

• Interact with global customers through voice calls, email, or chat, depending on the assigned process.
• Understand customer requirements and provide prompt, accurate, and appropriate assistance.
• Address customer queries professionally while maintaining a positive service experience.

Skills

Fluent English

Verbal communication

Written communication

Education

Any Graduate

Job description

Multinational Customer Support Specialist

Location: Ahmedabad

Process: Global Voice / Non-Voice

CTC: 26,000 - 40,000 per month

Shift: Monthly Rotational (Day/Night)

Qualification: Any Graduate

The role involves assisting overseas customers through voice or digital communication channels while ensuring a seamless and professional customer experience.

Key Responsibilities

• Interact with global customers through voice calls, email, or chat, depending on the assigned process.
• Understand customer requirements and provide prompt, accurate, and appropriate assistance.
• Address customer queries professionally while maintaining a positive service experience.

Candidate Requirements

• Fluent English communication is mandatory.
• Strong verbal and written communication skills.
• Willingness to work in rotational shifts, including night shifts.
• Freshers and experienced candidates are welcome to apply.

Benefits & Perks

• Monthly Performance Incentives
• Cab Facility
• Night Shift Allowance
• Exposure to Global Clients and Business Operations

HR-9157068628