Modern Workplace Engineer

Civica; Vadodara; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid/Remote options

Job summary

Civica is seeking a Modern Workplace Engineer to design, implement and support secure, modern workplace technologies across Microsoft Entra, 365, Intune and Power Platform. You will help drive adoption, governance and automation in a global identity and access program.

Joining our IAM and Microsoft 365 team, you will contribute to secure, scalable colleague services and continuous improvement, delivering reliable endpoints and collaboration experiences across Civica's environments.

Qualifications

• Strong experience administering Microsoft Entra ID and Microsoft 365 environments.
• Hands-on experience with Microsoft Intune and endpoint management.
• Knowledge of Identity and Access Management (IAM) principles.
• Experience implementing Conditional Access and Zero Trust security controls.
• Administration experience across Exchange Online, SharePoint Online, OneDrive and Microsoft Teams.
• Experience with endpoint security, compliance and device management.
• Strong PowerShell scripting and automation capabilities.
• Experience using Microsoft Graph and cloud-native automation tools.
• Excellent problem-solving, communication and stakeholder engagement skills.
• A continuous improvement mindset with a passion for simplifying and automating processes.

Responsibilities

• Design, implement and support modern workplace services across Microsoft Entra, Microsoft 365, Intune and Power Platform.
• Manage identity and access management services, including authentication, conditional access, identity governance and privileged access.
• Support Microsoft 365 platforms including Exchange Online, SharePoint Online, OneDrive, Teams and Viva.
• Deliver and maintain endpoint management services through Microsoft Intune and Autopilot.
• Support governance, adoption and continuous improvement of Microsoft Copilot and AI-enabled workplace services.
• Contribute to Power Platform governance, including DLP controls, environment management and operational support.
• Automate operational activities using PowerShell, Microsoft Graph and Microsoft cloud technologies.
• Monitor platform performance, service health, compliance and adoption metrics.
• Collaborate with Security, Infrastructure and Service Operations teams to deliver secure and reliable services.
• Create and maintain documentation, standards and knowledge articles that improve support and user experience.

Skills

Microsoft Entra ID

Microsoft 365 environments

Microsoft Intune

Endpoint management

IAM principles

Conditional Access

Zero Trust

Exchange Online

SharePoint Online

OneDrive

Microsoft Teams

Endpoint security

Compliance

Device management

PowerShell

Automation

Microsoft Graph

Cloud-native automation tools

Problem solving

Communication

Stakeholder engagement

Continuous improvement

Education

MS-102

MD-102

SC-300

SC-900

AZ-900

Job description

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you'll love this opportunity:

At Civica, we're building the workplace of the future. As a Modern Workplace Engineer, you'll play a key role in delivering secure, modern and intelligent workplace technologies that enable our people to collaborate, innovate and perform at their best.

Working within our Identity & Access Management (IAM) and Microsoft 365 team, you'll help design, support and continuously improve the platforms that power the colleague experience across Civica's global business.

This is a hands-on engineering role for someone passionate about Microsoft cloud technologies, workplace transformation and automation.

You'll work across Microsoft Entra, Microsoft 365, Intune, Copilot and Power Platform, helping to deliver secure, scalable and user-focused solutions while driving adoption of modern workplace capabilities across the organisation.

What you will do

• Design, implement and support modern workplace services across Microsoft Entra, Microsoft 365, Intune, Copilot and Power Platform.
• Manage identity and access management services, including authentication, conditional access, identity governance and privileged access.
• Support Microsoft 365 platforms including Exchange Online, SharePoint Online, OneDrive, Teams and Viva.
• Deliver and maintain endpoint management services through Microsoft Intune and Autopilot.
• Support the governance, adoption and continuous improvement of Microsoft Copilot and AI-enabled workplace services.
• Contribute to Power Platform governance, including DLP controls, environment management and operational support.
• Automate operational activities using PowerShell, Microsoft Graph and Microsoft cloud technologies.
• Monitor platform performance, service health, compliance and adoption metrics.
• Collaborate with Security, Infrastructure and Service Operations teams to deliver secure and reliable services.
• Create and maintain documentation, standards and knowledge articles that improve support and user experience.

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why you'll love this opportunity:

At Civica, we're building the workplace of the future. As a Modern Workplace Engineer, you'll play a key role in delivering secure, modern and intelligent workplace technologies that enable our people to collaborate, innovate and perform at their best.

Working within our Identity & Access Management (IAM) and Microsoft 365 team, you'll help design, support and continuously improve the platforms that power the colleague experience across Civica's global business.

This is a hands-on engineering role for someone passionate about Microsoft cloud technologies, workplace transformation and automation.

You'll work across Microsoft Entra, Microsoft 365, Intune, Copilot and Power Platform, helping to deliver secure, scalable and user-focused solutions while driving adoption of modern workplace capabilities across the organisation.

What you will do

• Design, implement and support modern workplace services across Microsoft Entra, Microsoft 365, Intune, Copilot and Power Platform.
• Manage identity and access management services, including authentication, conditional access, identity governance and privileged access.
• Support Microsoft 365 platforms including Exchange Online, SharePoint Online, OneDrive, Teams and Viva.
• Deliver and maintain endpoint management services through Microsoft Intune and Autopilot.
• Support the governance, adoption and continuous improvement of Microsoft Copilot and AI-enabled workplace services.
• Contribute to Power Platform governance, including DLP controls, environment management and operational support.
• Automate operational activities using PowerShell, Microsoft Graph and Microsoft cloud technologies.
• Monitor platform performance, service health, compliance and adoption metrics.
• Collaborate with Security, Infrastructure and Service Operations teams to deliver secure and reliable services.
• Create and maintain documentation, standards and knowledge articles that improve support and user experience.

Requirements

What you will bring

Essential experience

• Strong experience administering Microsoft Entra ID and Microsoft 365 environments.
• Hands-on experience with Microsoft Intune and endpoint management.
• Knowledge of Identity and Access Management (IAM) principles.
• Experience implementing Conditional Access and Zero Trust security controls.
• Administration experience across Exchange Online, SharePoint Online, OneDrive and Microsoft Teams.
• Experience with endpoint security, compliance and device management.
• Strong PowerShell scripting and automation capabilities.
• Experience using Microsoft Graph and cloud-native automation tools.
• Excellent problem-solving, communication and stakeholder engagement skills.
• A continuous improvement mindset with a passion for simplifying and automating processes.

Desirable experience

• Microsoft Entra ID Governance and Privileged Identity Management (PIM).
• Microsoft Defender for Endpoint.
• Microsoft Copilot administration, governance or adoption initiatives.
• Power Platform governance and DLP policy management.
• Identity lifecycle management including joiner, mover and leaver processes.
• Microsoft licensing, service health monitoring and adoption reporting.
• Supporting global end-user computing and workplace services.

Qualifications

• Experience in Modern Workplace Engineering, Identity & Access Management, Microsoft 365 Administration, Endpoint Management or End User Computing.
• Microsoft certifications such as MS-102, MD-102, SC-300, SC-900 or AZ-900 would be advantageous.
• Practical experience supporting enterprise Microsoft cloud technologies.
• Understanding of identity, security, endpoint management and Zero Trust principles.

Benefits

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different

and we love this about us.

We provide an inclusive,

safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture

we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work

we have comprehensive flexibility options including part-time work, adjusted hours, staggered shifts, and hybrid or remote working, supporting work-life balance based on individual needs.