Microsoft Dynamics Transportation & Logistics Functional

Manatal; Mumbai; On-site; INR 1,200,000 - 1,600,000; Part time

Job summary

Manatal is looking for a Microsoft Dynamics Transportation & Logistics Functional professional in Mumbai with 6 to 9 years of experience in ERP systems. The role entails overseeing system evaluations, translating business specifications, and leading functional and user acceptance testing. Candidates will also manage incidents and mentor junior team members. This position is contract-based and requires on-site work. Strong knowledge of testing methodologies and incident management is essential.

Qualifications

• 6 to 9 years of experience in ERP systems or functional support.
• Strong knowledge in incident management and resolution.
• Experience leading testing phases and developing test plans.

Responsibilities

• Oversee evaluation of retail platforms and ERP systems.
• Translate business specifications into functional documents.
• Lead support delivery of retail-related issues.

Skills

ERP systems enhancement

Business specification translation

Incident management

Root cause analysis

Testing methodologies

Team mentoring

Education

Bachelor's degree in Computer Science or related field

Job description

Microsoft Dynamics Transportation & Logistics Functional

Job Openings Microsoft Dynamics Transportation & Logistics Functional

About the job Microsoft Dynamics Transportation & Logistics Functional

Experience: 6 to 9 years

Work Type: Work from Office

Job Location: Pan India

Employment Type: Contract

Job Description:

• Oversee the evaluation of new retail platforms, applications, technologies and changing business requirements for building appropriate ERP systems alternatives and enhancements to current retail systems,
• oversee in-depth evaluation of existing retail system capabilities to identify opportunities for improvements
• Lead translation of complex business specifications to functional specification document which can be used as blueprint for developing / customising solutions
• Partner with technical delivery team to develop high level project plan and high-level solution design document in adherence with client business requirements
• Use deep professional knowledge and acumen to lead support delivery of level 1, level 2 and level 3 retail related issues
• Participate in incident and crisis management events, manage stakeholders, and provide regular status updates to their issues, and define/track remediation actions to close
• Oversee the process of identification, diagnosis, and timely resolution of functional retail specific issues and escalated critical/complex incidents through research and analysis of trends and business impact
• Lead identification of patterns of recurring incidents to improve service capabilities, drive root cause analysis and
• prioritize corrective actions for outages and degradations Plan and participate in the support shift rotation to ensure adequate global business support coverage
• Oversee the development of test plans, test cases, migration approach, root cause analysis and all related project documentation in accordance with the service delivery contract
• Drive team to provide resilient solution designs by preparing and evaluating alternative workflow solutions
• Lead efforts on developing cost estimations and co-ordinate with cross functional teams to facilitate prioritized product development
• Lead configuration and product customization efforts to ensure product matches the envisioned result, support effort to ensure functional compatibility and user satisfaction
• Lead functional testing, user acceptance testing, system integration testing and regression testing for all retail features.
• write and perform User Acceptance Testing scenarios and plans according to the client requirements, setup User Acceptance Testing database, coordinate its execution, perform dry run, and track and resolve issues
• Oversee the process of identification and documentation of system gaps, lead support activities necessary for resolution of all retail related issues within defined timelines
• Mentor and guide the junior/new team members, organize, and lead functional and AX trainings for the team, support hiring activities and play an active role in building technical competency of team members