Microsoft Dynamic CRM Technical Consultant

New Era Solutions; Chennai District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A leading enterprise software firm in India is seeking a Microsoft Dynamics 365 CRM Technical Consultant. This role involves designing and implementing end-to-end CRM solutions, developing plugins, and managing integrations using Dynamics 365 and Azure services. Candidates should possess strong programming skills in C# and JavaScript, along with experience in DataVerse and Power Platform automations. This position offers rapid exposure to CRM transformations and a collaborative team environment.

Benefits

Exposure to enterprise CRM transformations

Opportunity to work with modern Microsoft stack

Collaborative delivery teams and professional growth

Qualifications

• Proven experience with Dynamics 365 Customer Engagement for Sales/Service modules.
• Hands-on skills with Dataverse and entity modelling.
• Strong coding abilities in C# and JavaScript.
• Experience in Power Platform automations.

Responsibilities

• Design and implement Dynamics 365 Customer Engagement solutions.
• Maintain plugins and custom workflow activities for platform functionality.
• Manage integrations using Dynamics 365 Web API and Azure services.
• Lead data migration and validation for go-live.
• Create technical documents and CI/CD pipelines.

Skills

Microsoft Dynamics 365 Customer Engagement implementation

C# programming for plugin development

JavaScript for form scripting

Microsoft Dataverse development

Power Platform automations using Power Automate

Azure DevOps for CI/CD

Job description

Industry & Sector: Enterprise Software — CRM implementations and digital transformation using Microsoft Dynamics 365 and Power Platform for clients across Financial Services, Retail, Manufacturing and Professional Services. We deliver cloud-first Dynamics 365 CRM solutions, integrations, and automation to improve sales, service and field operations.

Standardized Title (best-performing): Microsoft Dynamics 365 CRM Technical Consultant

Location & Work Type: India — On-site

About the Opportunity

We are recruiting an on‑site Dynamics 365 CRM Technical Consultant to join a delivery‑focused implementation team. This role suits a hands‑on engineer who builds and customises Dynamics 365/Dataverse solutions, develops plugins and client scripts, and implements integrations to support enterprise CRM rollouts and optimisations.

Role & Responsibilities

• Design and implement end‑to‑end Microsoft Dynamics 365 Customer Engagement solutions—custom entities, forms, views, business rules, and solution packaging for delivery.
• Develop and maintain server‑side plugins, custom workflow activities, and client‑side JavaScript to extend platform functionality, ensuring reliable, testable code.
• Build and manage integrations using Dynamics 365 Web API, Azure services, and middleware; implement authentication, data mapping and error‑handling patterns.
• Lead data migration and transformation tasks using Dataverse tools, SSIS or scripts; validate data integrity and support cutover activities for go‑live.
• Create technical design documents, unit tests, deployment runbooks and CI/CD pipelines (Azure DevOps) to enable repeatable, low‑risk releases.
• Collaborate with functional consultants, QA and business stakeholders to troubleshoot issues, support UAT and deliver production support and performance tuning.

Skills & Qualifications

Must‑Have

• Proven experience implementing Microsoft Dynamics 365 Customer Engagement (online) for Sales / Service modules.
• Hands‑on development with Microsoft Dataverse and custom entity modelling.
• Strong programming skills in C# for plugin and custom workflow development.
• Proficient in JavaScript for form scripting, ribbon/command customisations and client‑side logic.
• Experience building Power Platform automations using Power Automate and integrating Power Apps components.
• Familiarity with Azure DevOps for source control, build/release pipelines and ALM for Dynamics solutions.

Preferred

• Experience with Microsoft Power Apps Portals and portal customisations.
• Knowledge of SQL Server Integration Services (SSIS) or ETL tooling for migrations.
• Familiarity with Azure Functions or serverless patterns for complex integrations.

Benefits & Culture Highlights

• On‑site, client‑facing delivery with rapid exposure to enterprise CRM transforms and cross‑industry best practices.
• Opportunity to work with modern Microsoft stack (Dynamics 365, Power Platform, Azure) and influence solution architecture.
• Collaborative delivery teams, strong emphasis on engineering standards, CI/CD and professional growth.

To apply, please submit your resume highlighting Dynamics 365 implementations, plugin/JavaScript development and any Power Platform projects. We are hiring immediately for on‑site positions across India.