Microsoft 365 Engineer- International Financial Institution

Oorwin AI; Mumbai; On-site; INR 1,500,000 - 1,900,000; Full time

Benefits offered by this job

On-call allowances

Certifications & training support

Global team collaboration

Job summary

Oorwin AI is seeking a Sr Microsoft 365 Engineer to own the MS 365 tenant architecture, governance, and roadmap. You will lead end-to-end projects, define agent governance, and work with Copilot Studio and Power Platform to deliver secure, scalable solutions.

You will ensure identity controls, data protection, and cost optimization while mentoring engineers and coordinating with vendors and leadership.

Qualifications

• Bachelor’s degree in Computer Science, IT, or related field, or equivalent practical experience.
• Minimum of eight years’ experience in Microsoft 365 engineering or related role.
• Deep expertise across Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID.
• Hands-on experience deploying and governing Microsoft 365 Copilot and building/publishing agents.

Responsibilities

• Act as technical lead for the MS 365 tenant, owning architecture, config standards, and roadmap.
• Lead large MS 365 projects end-to-end including migrations and service rollouts.
• Define operating model for Copilot and AI agents; governance across Copilot Studio and Power Platform.
• Design and implement agent governance using Microsoft Agent 365 and admin centers.
• Define identity/access controls using Entra ID, CA, and least-privilege permissions; collaborate with InfoSec.
• Build agents in Copilot Studio and automation in Power Automate; set standards for makers.
• Lead data protection using Purview; meet SOC 2, ISO 27001, GDPR, EU AI Act requirements.
• Own security baselines for Exchange Online, Teams, SharePoint Online, OneDrive; manage external sharing.
• Automate tenant administration using PowerShell and Microsoft Graph; version control configuration.
• Manage licensing, usage, and cost across MS 365 including Copilot licensing.
• Serve as escalation point for complex incidents; perform deep root cause analysis.
• Monitor roadmap and Message Center; advise leadership on adoption and risk.
• Engage with Microsoft, partners, and vendors on escalations, licensing, and roadmap.
• Contribute to departmental planning including budget and licensing input.
• Coach/mentor engineers and share knowledge.
• Document standards and runbooks in Confluence and Platform Portal for self-service.
• Participate in on-call rota to support critical services.

Skills

Exchange Online

Teams

SharePoint Online

OneDrive

Entra ID

Copilot Studio

PowerShell

Microsoft Graph

AI governance

Vendor management

Education

Bachelor’s degree in Computer Science or IT

Tools

PowerShell

Microsoft Graph

Azure

Terraform

Defender for Office 365

Job description

Sr Microsoft 365 Engineer- International Financial Institution

Job ID : RFC- 2624

Posted Date : 08/10/2026

Work Experience (Years) : 3-7

Overview :

Principal Microsoft 365 & AI Platform Engineer

About the Role

• Act as the technical lead and subject matter expert for the firm’s Microsoft 365 tenant, owning its architecture, configuration standards, and roadmap.
• Lead large and complex Microsoft 365 projects end-to-end, including migrations, tenant changes, and new service rollouts, delegating and reviewing work across the team.
• Own the operating model for Microsoft 365 Copilot and AI agents, defining how agents are built, approved, published, monitored, and retired across Copilot Studio, Copilot Agent Builder, and SharePoint agents.
• Design and implement agent governance using Microsoft Agent 365, the Microsoft 365 admin center, and the Power Platform admin center. This includes agent inventory and registry, publishing controls, environment strategy, and DLP and connector policies.
• Define identity and access controls for agents using Microsoft Entra Agent ID, Conditional Access, and least-privilege permissions, working closely with InfoSec.
• Build agents in Copilot Studio and automation in Power Automate that solve real business problems, and set the standards and guardrails for makers across the business.
• Lead data protection for collaboration and AI using Microsoft Purview (sensitivity labels, DLP, retention, and eDiscovery) to prevent oversharing and meet the firm’s obligations (SOC 2, ISO 27001, GDPR, DORA, ISO 42001, EU AI Act).
• Own the security baselines and lifecycle policies for Exchange Online, Teams, SharePoint Online, and OneDrive, including external sharing and guest access.
• Automate tenant administration using PowerShell and Microsoft Graph, and bring Microsoft 365 configuration under version control and peer review.
• Manage licensing, usage, and cost across Microsoft 365, including Copilot license allocation and agent consumption, and drive optimization.
• Act as the escalation point for complex, often undefined incidents spanning multiple teams, leading deep root cause analysis and systemic fixes.
• Track the Microsoft 365 roadmap and Message Center, assess the impact of new features, and advise leadership on adoption and risk.
• Engage with Microsoft, partners, and vendors on escalations, licensing, and roadmap.
• Contribute to departmental planning, including the Microsoft 365 roadmap, budget, and licensing input.
• Coach, mentor, and review the work of other engineers, and share Microsoft 365 and Copilot knowledge across the firm.
• Document standards, designs, and runbooks in Confluence and our internal Platform Portal to enable self-service.
• Participate in the on-call rota to support critical Microsoft 365 and platform services.

Requirements

Essential Knowledge & Experience

• Bachelor’s degree (e.g., B.E./B.Tech) in Computer Science, IT, or a related field, or equivalent practical experience, with a minimum of eight years’ experience in Microsoft 365 engineering, administration, or a closely related role.
• Recognized deep expertise across Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft Entra ID.
• Hands‑on experience deploying and governing Microsoft 365 Copilot, and building and publishing agents in Copilot Studio.
• Strong understanding of agent governance: Microsoft Agent 365, Entra Agent ID, Power Platform environments, and DLP and connector policies.
• Strong experience with Microsoft Purview (sensitivity labels, DLP, retention, eDiscovery) and with preventing oversharing in Copilot and SharePoint.
• Expert in PowerShell and Microsoft Graph for automation and administration at scale.
• Strong identity knowledge: Entra ID, Conditional Access, Privileged Identity Management, and hybrid identity.
• Proven track record of leading complex Microsoft 365 projects and migrations.
• Able to influence stakeholders, advise leadership, and engage confidently with vendors and partners.
• Experience coaching and mentoring engineers.
• AI‑literate: able to apply AI‑assisted tooling in your own work, and to understand AI risks such as data leakage, oversharing, and prompt injection well enough to design controls against them.
• Able to manage multiple concurrent workstreams, balancing project delivery, BAU, and support commitments, prioritizing effectively and working with limited oversight.
• Comfortable collaborating with UK‑based colleagues across time zones as part of a global team.
• Able to participate in the on‑call rota – on‑call is a requirement of this role.

Desirable

• Microsoft certifications such as Microsoft 365 Administrator Expert (MS-102), Identity and Access Administrator (SC-300), Information Security Administrator (SC-401), or Power Platform (PL-200).
• Experience operating in a regulated financial services or otherwise highly governed environment.
• Familiarity with AI governance frameworks such as ISO 42001 and the EU AI Act.
• Pro‑code agent development experience (e.g., Microsoft 365 Agents SDK, Microsoft Foundry).
• Configuration-as-code for Microsoft 365 (e.g., Microsoft365DSC) with Git‑based workflows.
• Experience with Microsoft Defender for Office 365 and Intune.
• Exposure to Azure and Infrastructure as Code (Terraform).

What We Offer

• Participation in the on‑call rota, with standing on‑call allowances applying.
• The opportunity to shape how the firm adopts and governs AI agents, with support towards Microsoft certifications and cross‑skilling into the wider platform.
• You will join a global, collaborative team that values innovation, ownership, and continuous learning, with a direct impact on how the firm works and adopts AI.

Skills :