Role Overview:
The MI / Reporting Engineer - Billing Transformation will be responsible for designing, developing, and maintaining robust Management Information (MI), operational reporting, and analytics solutions that support the organization's Billing Transformation programme. This role requires expertise in data integration, reporting technologies, billing processes, and data modelling to deliver accurate, timely, and trusted insights across the Order-to-Cash lifecycle! The successful candidate will work closely with Billing Operations, Finance, Commercial, Product, and Technology teams to enable effective decision-making through high-quality reporting and analytics solutions.
Key Responsibilities:
Management Information & Reporting
- Design and develop reporting solutions that provide visibility into key Billing Transformation initiatives and operational performance.
Build and maintain reports and dashboards covering:
- Billing and invoicing operations
- Revenue and billing accuracy
- Customer billing lifecycle
- Billing exceptions and disputes
- Collections and receivables performance
- Service and product billing trends
- Transformation programme progress and KPI tracking
- Partner with business stakeholders to understand reporting requirements and translate them into scalable reporting solutions.
- Develop executive and operational dashboards that provide actionable insights and support strategic decision-making.
- Publish and manage governed datasets that enable self-service analytics across Finance and Billing Operations teams.
Data Modelling & Analytics
- Develop and maintain reporting sematic data models using dimensional modelling and star schema methodologies working closely with ETL team.
Design reporting structures that support:
- Customer reporting
- Product and service hierarchies
- Invoice and billing transaction analysis
- Revenue and collections reporting
- Operational billing performance metrics
- Optimise data models and reporting datasets for scalability, performance, and usability.
- Work with Data Architects to ensure alignment with enterprise data standards and architecture principles.
Business Intelligence & Visualisation
- Develop and maintain reporting solutions.
- Create interactive dashboards and scorecards that provide visibility into:
- Billing accuracy
- Invoice processing performance
- Revenue trends
- Billing exceptions and disputes
- Collections effectiveness
- Customer billing behaviour
- Ensure reporting solutions meet performance, usability, and accessibility requirements.
Governance & Controls
- Apply data governance standards across all reporting assets.
- Maintain metadata, documentation, and data lineage for reporting solutions.
- Implement controls that support Revenue Assurance, Financial Control, and audit requirements.
- Ensure compliance with security policies, regulatory obligations, and enterprise standards.
- Perform reconciliation and validation processes to ensure reporting accuracy and completeness.
Required Skills & Experience
- Strong experience in Management Information (MI), Reporting, and Business Intelligence delivery.
- Experience supporting Billing, Revenue Management, Order-to-Cash (O2C), Invoicing, or Finance Transformation processes.
- Hands-on experience with Snowflake and cloud-based data warehousing solutions.
- Expertise in Reporting tools like Power BI dashboard and reporting development.
- Strong SQL development and query optimisation skills.
- Solid understanding of billing processes , invoice generation, receivables, collections, and reconciliation activities.
- Strong analytical and problem-solving skills with attention to detail.
Preferred Qualifications
- Experience working on large-scale Billing Transformation , ERP Transformation , or Finance Modernisation programmes.
- Knowledge of billing platforms such as Salesforce Billing , SAP BRIM , Oracle Billing , Zuora , or similar solutions.
- Understanding of Revenue Recognition and Order-to-Cash business processes.
- Experience in financial, risk, information services, technology, or subscription-based business environments.
- Familiarity with data cataloguing and governance tools such as Collibra , Alation , or Microsoft Purview .
Benefits
- We are an equal opportunity employer with hybrid working.
- Annual Leave and Parental Leave benefits.
- Upskilling opportunities with job-relevant training and certifications.
- Dedicated Employee Assistance and Wellbeing support.
- Opportunity to contribute to a strategic Billing Transformation programme with enterprise-wide impact.
What you’ll get in return
- High-impact projects : We work on a variety of pioneering AI products and leverage extensive datasets to solve complex, high-value challenges.
- Competitive benefits : You will enjoy a strong compensation package, comprehensive benefits, and ongoing investment in career growth and skill development.
- Industry leadership : This is an opportunity to be a founding member of the organization that's delivering brand-new products that democratize modeling and analytics solutions.
Collabor